Contacts is an Adress Book and still not showing up

Contacts is an Adress Book and still not showing up - Groupwise

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Cad Dept - 25 Feb 2005 19:11 GMT

I've just upgraded to Outlook 2003, (used the upgrade option) and we use
Novell GroupWise Transport Provider as the email account

I used the "Import" "Comma Separated Values (Windows)" option to bring the
Novell Groupwise Address Book into the "contacts" folder. All contacts have
an email address in the email area, (also tried copying to email2 and email3)
and added a fax number.

The Contacts folder is set up as an adress book. I can receive mail and when
in the contacts folder, right click and "new message to contact" works.

Why can't I get Contacts to show up in the "Select Names" box? The contacts
is set in the "show names from the"

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Russ Valentine [MVP-Outlook] - 25 Feb 2005 19:15 GMT

Did you configure the Outlook Address Book correctly?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

> I've just upgraded to Outlook 2003, (used the upgrade option) and we use
> Novell GroupWise Transport Provider as the email account
[quoted text clipped - 13 lines]
> contacts
> is set in the "show names from the"

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Cad Dept - 25 Feb 2005 20:39 GMT

Yes, I found that site per some other thread and followed the steps also per
another thread I also tried unistalling the service and reinstalling it,
shutting down the computer inbetween.

> Did you configure the Outlook Address Book correctly?
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
[quoted text clipped - 16 lines]
> > contacts
> > is set in the "show names from the"

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Russ Valentine [MVP-Outlook] - 25 Feb 2005 20:51 GMT

Then the only other thing that would explain it is corrupt email addresses
that are not resolved within the Contact Record--not unusual when Contacts
are imported.
If you open one of these imported Contacts and resolve the email address,
does it then show up in the Outlook Address Book?

Signature

Russ Valentine
[MVP-Outlook]

> Yes, I found that site per some other thread and followed the steps also
> per
[quoted text clipped - 23 lines]
>> > contacts
>> > is set in the "show names from the"

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Cad Dept - 25 Feb 2005 21:37 GMT

Not sure how to "resolve the email address"
but I just tried right click on a message that is in my mailbox, did the
look up contact "could not find a contact with this e-mail address" right
click - "add to contacts" Still not showing up, even tried it twice

ckecked the two contacts (imported and added) only difference is imported is
upper and lower case

Imported =(underlined)MHT.UserMailBoxes.HeadQuarters

and the Added =(underlined) MHT.USERMAILBOXES.HEADQUARTERS

Hey before I forget again thanks for your Help, I'm in the easteren time
zone so it being Friday and all I'm out of here. This problem will still be
here on Monday so have a good weekend and I'll check back then

Kris

> Then the only other thing that would explain it is corrupt email addresses
> that are not resolved within the Contact Record--not unusual when Contacts
[quoted text clipped - 28 lines]
> >> > contacts
> >> > is set in the "show names from the"

Reply to this Message

Russ Valentine [MVP-Outlook] - 25 Feb 2005 22:12 GMT

Your import went awry. Neither of those is a valid email address. That's why
they won't show up in the Outlook Address Book.

Signature

Russ Valentine
[MVP-Outlook]

> Not sure how to "resolve the email address"
> but I just tried right click on a message that is in my mailbox, did the
[quoted text clipped - 57 lines]
>> >> > contacts
>> >> > is set in the "show names from the"

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