Outlook 2003 pst file not accepted by Outlook 2002

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Alexam35 - 25 Feb 2005 23:01 GMT

We have just moved to Outlook 2003 at work. I export my calendar and then
import into Outlook 2002 at home. Today I received SP1 for Outlook 2003,
exported my calendar. When I tried to import it into Outlook 2002 I got the
following message:

The file xxxxx.pst is not compatible with this version of the Personal
Folders information service. Contact your administrator.

Help please so that I can import this (and subsequent files)

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Russ Valentine [MVP-Outlook] - 25 Feb 2005 23:25 GMT

You can't.
Importing and exporting is not the correct way to transfer Outlook data.
In Outlook 2003 you must create an Outlook data file in "Outlook 97-2002"
format to have a file you can use in earlier versions. You must use the File

> New > Outlook Data File to have that option. Exporting won't provide you

that option. This was a huge oversight on Microsoft's part, but it's what
is.

Signature

Russ Valentine
[MVP-Outlook]

> We have just moved to Outlook 2003 at work. I export my calendar and then
> import into Outlook 2002 at home. Today I received SP1 for Outlook 2003,
[quoted text clipped - 6 lines]
>
> Help please so that I can import this (and subsequent files)

Reply to this Message

Alexam35 - 12 Mar 2005 15:55 GMT

Many thanks. Create the file and then save subsequent Exports to this file.

> You can't.
> Importing and exporting is not the correct way to transfer Outlook data.
[quoted text clipped - 13 lines]
> >
> > Help please so that I can import this (and subsequent files)

Reply to this Message

Russ Valentine [MVP-Outlook] - 12 Mar 2005 16:18 GMT

You can, but there is really no reason to export data.
Just copy data into the file. You won't lose so much data that way.

Signature

Russ Valentine
[MVP-Outlook]

> Many thanks. Create the file and then save subsequent Exports to this
> file.
[quoted text clipped - 21 lines]
>> >
>> > Help please so that I can import this (and subsequent files)

Reply to this Message