In Outlook 2003 I sorted the contact list by lastname, firstname, via the
method talked about in this forum. When I view the contacts, the sort order
is lastname, firstname.
However, when I select the "To:" button from within a new message, the
contact list is sorted by firstname, lastname. I restarted the computer with
no change - it is sorted by firstname, lastname. How do I get the view from
within this area to sort by lastname, firstname. Thank you
Russ Valentine [MVP-Outlook] - 28 Feb 2005 19:23 GMT
You only configured your Contacts Folder. You also need to configure the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

Signature
Russ Valentine
[MVP-Outlook]
> In Outlook 2003 I sorted the contact list by lastname, firstname, via the
> method talked about in this forum. When I view the contacts, the sort
[quoted text clipped - 7 lines]
> from
> within this area to sort by lastname, firstname. Thank you
Harry - 01 Mar 2005 00:49 GMT
Russ, thank you for the response. The method you mentioned below is the one
I used to sort the contacts. Could there be a setting on the Exchange server
overriding the view on the client? Thank you
> You only configured your Contacts Folder. You also need to configure the
> Outlook Address Book.
[quoted text clipped - 12 lines]
> > from
> > within this area to sort by lastname, firstname. Thank you
Russ Valentine [MVP-Outlook] - 01 Mar 2005 03:02 GMT
Not for your Contacts Folder, but certainly for the GAL.
Did you restart Outlook after making the changes?

Signature
Russ Valentine
[MVP-Outlook]
> Russ, thank you for the response. The method you mentioned below is the
> one
[quoted text clipped - 21 lines]
>> > from
>> > within this area to sort by lastname, firstname. Thank you
Harry - 01 Mar 2005 19:03 GMT
Yes, I restarted Outlook and also restarted the computer (with no luck). I
don't know what else to do for this issue and I am willing to try any other
suggestions.
Thank you again
Harry
> Not for your Contacts Folder, but certainly for the GAL.
> Did you restart Outlook after making the changes?
[quoted text clipped - 24 lines]
> >> > from
> >> > within this area to sort by lastname, firstname. Thank you
Russ Valentine [MVP-Outlook] - 01 Mar 2005 20:49 GMT
You're the only one I've seen for whom it doesn't work.
Check your steps. What exactly did you do? How did you set the sort order of
the Contacts Folder? What sort order did you select for the Outlook Address
Book?

Signature
Russ Valentine
[MVP-Outlook]
> Yes, I restarted Outlook and also restarted the computer (with no luck).
> I
[quoted text clipped - 39 lines]
>> >> > from
>> >> > within this area to sort by lastname, firstname. Thank you
Harry - 02 Mar 2005 01:53 GMT
Russ, I checked the steps and it worked fine - not sure what I missed the
first time, but thank you again.
> You're the only one I've seen for whom it doesn't work.
> Check your steps. What exactly did you do? How did you set the sort order of
[quoted text clipped - 43 lines]
> >> >> > from
> >> >> > within this area to sort by lastname, firstname. Thank you
pjdawgs - 03 Mar 2005 04:29 GMT
Harry I am having the same problem and did what Russ sugested. have you had
any luck yet???
PJ
> In Outlook 2003 I sorted the contact list by lastname, firstname, via the
> method talked about in this forum. When I view the contacts, the sort order
[quoted text clipped - 4 lines]
> no change - it is sorted by firstname, lastname. How do I get the view from
> within this area to sort by lastname, firstname. Thank you