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MS Office Forum / Outlook / Contacts / March 2005How do I open a new account.
When I hit the Accounts in Business Contacts button, the following message appears "The form required to view this message cannot be displayed. Contact your manager." BCM sometimes has what's known as a "forms cache" problem. Clearing the cache usually fixes it. Choose Tools | Options | Other | Advanced Options | Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing the cache doesn't fix the issue, try the other steps detailed at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558 The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack 1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1. FYI, there is a separate newsgroup for BCM issues -- microsoft.public.outlook.bcm  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > When I hit the Accounts in Business Contacts button, the following message > appears > "The form required to view this message cannot be displayed. > Contact your manager."
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