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MS Office Forum / Outlook / Contacts / March 2005contacts from old installation
My hard drive recently crashed. I have copied an old Outlook pst file from a CD, but when I try to insert one of the contacts using the "To..." button in a mail message, I receive the following pop up message "The address list could not be displayed. The Contacts folder associated with the address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." Does anyone have any idea how to make my contacts work again? I can see them all still there in the contacts folder. One problem I can think of is that I think on my old hard drive that my username had my middle initial and it does not on my new drive. What do you mean you "copied an old Outlook pst file? Copying wouldn't do anything. Did you configure Outlook to use it? You failed to post your Outlook version.  SignatureRuss Valentine [MVP-Outlook] > My hard drive recently crashed. I have copied an old Outlook pst file > from a CD, but when I try to insert one of the contacts using the "To..." [quoted text clipped - 9 lines] > is that I think on my old hard drive that my username had my middle > initial and it does not on my new drive. I copied it into the appropriate folder on my new computer, and then I imported it. Everything works fine but the contacts. I am using Outlook XP. > What do you mean you "copied an old Outlook pst file? > Copying wouldn't do anything. [quoted text clipped - 14 lines] >> is that I think on my old hard drive that my username had my middle >> initial and it does not on my new drive. Never overwrite a PST file. Overwriting a PST file will corrupt your Profile. Importing a PST will lose data and may also corrupt your profile. Read the instructions for migrating Outlook data. They also apply to Outlook 2002: http://office.microsoft.com/en-us/assistance/HA010771141033.aspx SignatureRuss Valentine [MVP-Outlook] >I copied it into the appropriate folder on my new computer, and then I >imported it. Everything works fine but the contacts. I am using Outlook [quoted text clipped - 18 lines] >>> is that I think on my old hard drive that my username had my middle >>> initial and it does not on my new drive. The solution was to delete the address book from my email account. For some reason the next time I started Outlook a new address book was created with the information from my old Contacts folder. > Never overwrite a PST file. Overwriting a PST file will corrupt your > Profile. [quoted text clipped - 26 lines] >>>> think of is that I think on my old hard drive that my username had my >>>> middle initial and it does not on my new drive. Removing and re-adding the Outlook Address Book will repair the connection between that Service and your Contacts Folders. If you're lucky, that will be the only thing that got corrupted. SignatureRuss Valentine [MVP-Outlook] > The solution was to delete the address book from my email account. For > some reason the next time I started Outlook a new address book was created [quoted text clipped - 30 lines] >>>>> think of is that I think on my old hard drive that my username had my >>>>> middle initial and it does not on my new drive. |
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