Contacts disappeared after moving .pst to new machine

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Desert Nerd - 21 Mar 2005 20:51 GMT

I upgraded machines. Along the way, I moved the .pst file (Outlook 2003) to
the new computer (also Outlook 2003) and did an Import. Now, the Contacts
show up under the Contacts tab, but they do not show up while I click the
Address Book icon, nor do they show up when I click the To: button on a new
mail message. What gives? Why is Outlook not finding the contacts info?

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Russ Valentine [MVP-Outlook] - 21 Mar 2005 21:03 GMT

Because importing is not the correct way to transfer Outlook data.
At the very least, you now need to configure the Outlook Address Book to
display the Contacts Folder you imported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Look around to see what else went wrong. You may have more than one Contacts
Folder, which should add to your confusion. Next time, follow the directions
in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

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Russ Valentine
[MVP-Outlook]

>I upgraded machines. Along the way, I moved the .pst file (Outlook 2003) to
> the new computer (also Outlook 2003) and did an Import. Now, the Contacts
> show up under the Contacts tab, but they do not show up while I click the
> Address Book icon, nor do they show up when I click the To: button on a
> new
> mail message. What gives? Why is Outlook not finding the contacts info?

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