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MS Office Forum / Outlook / Contacts / October 2007can't access contacts list from email after transferred to new com
I have recently transferred to my new computer. All outlook files and settings are working well, except when I try and acces the contacts list from a new email. I click on "To" or "CC' and the meassage "The address list could not be displayed. The Contacts list associated with the address list could not be opened it may have been removed or deleted......" The contacts list is accessable through Contacts and this function worked previously on my old computer with the same setup. You may want to check and make sure that the Contacts folder is setup to show as an Outlook Address Book. To do this right click on the Contacts folder in the folder list and select Properties. Then select the Outlook Address Book tab and check the box to "Show this folder as an e-mail address book". Now test and see if it works. I hope this information is helpful. Robert Findlay Partner Technical Lead -- BizApps Microsoft Technical Support for Platforms and Business Applications Have the same problem - where do I find the contacts folder? > You may want to check and make sure that the Contacts folder is setup to > show as an Outlook Address Book. To do this right click on the Contacts [quoted text clipped - 7 lines] > Partner Technical Lead -- BizApps > Microsoft Technical Support for Platforms and Business Applications I did the same without success. I fixed by doing the following: 1- Start Outlook 2- Open Tools tab 3- click View or change existing directories or address books, and click next 4- Click Outlook Address Book, and then Remove 5- Click Yes to confirm 6- Click Add 7- Click Additional Address Books 8- Click Outlook Address Book, and then Next 9- Click OK after receiving message to restart Outlook 10- Click Finish 11 - Exit Outlook 12- Restart Outlook 13- Right Click Outlook contacts folder, and Properties 14- Click Outlook Address Book Tab 15 - Click to select Show this folder as an e-mail Address Book (should already be selected) Check to see if that worked > Have the same problem - where do I find the contacts folder? > [quoted text clipped - 9 lines] > > Partner Technical Lead -- BizApps > > Microsoft Technical Support for Platforms and Business Applications I had to do the following before getting to step 3: click TOOLS menu , OPTIONS, MAIL SETUP tab, select "EMAIL ACCOUNTS" button & on lower 1/2 of screen under DIRECTORIES sub-section [pane]: > I did the same without success. I fixed by doing the following: > 1- Start Outlook [quoted text clipped - 29 lines] > > > Partner Technical Lead -- BizApps > > > Microsoft Technical Support for Platforms and Business Applications
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