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MS Office Forum / Outlook / Contacts / March 2005my addresses keep disappearing in outlook address book
I put in and save new contacts - they even come up when I type in the email address but when I try to look up all the information they aren't found what am I doing wrong? thanx Joyce Hard to know what you are doing wrong when you haven't even provided a clear description of what you are doing. We don't even know your Outlook version.  SignatureRuss Valentine [MVP-Outlook] >I put in and save new contacts - they even come up when I type in the email > address but when I try to look up all the information they aren't found [quoted text clipped - 3 lines] > > Joyce Try looking at the contact folder with a different view, like 'Detailed Address Cards'. outlook version 2002 10.2627.2625 I put an new contact into the address book (use the icon on the tool bar to open address book) save the new information. When I try to look it up later it isn't there HOWEVER - if I try to email that person the email will be recognized When I open the address book - and try to find another list there isn't any but contacts and only a few of the names I've entered show up on the contacts list I have no other address book - if you need any other information please let me know thanx Joyce > Hard to know what you are doing wrong when you haven't even provided a clear > description of what you are doing. We don't even know your Outlook version. [quoted text clipped - 5 lines] > > > > Joyce Aha. That's the problem. The address book is simply a view of your Contacts Folder's email addresses. It was never intended for entering or editing Contact data. Use the Contacts Folder for that. SignatureRuss Valentine [MVP-Outlook] > outlook version 2002 10.2627.2625 > I put an new contact into the address book (use the icon on the tool bar [quoted text clipped - 28 lines] >> > >> > Joyce ok - so the Contact Folder has all the info - is there a better way to have an address book than the contact list? Thanx again for your help Inky > Aha. That's the problem. > The address book is simply a view of your Contacts Folder's email addresses. [quoted text clipped - 32 lines] > >> > > >> > Joyce Not sure what you're asking. There is no other way to store Contact data than in a Contacts Folder. SignatureRuss Valentine [MVP-Outlook] > ok - so the Contact Folder has all the info - is there a better way to > have [quoted text clipped - 41 lines] >> >> > >> >> > Joyce Hi - I guess I am looking for a better address book - why is the icon for address book there if it isn't really an address book - is therea better way to keep all address and contact information in one book or area or do I need to transfer all the contact information to some other program? thanx again > Hard to know what you are doing wrong when you haven't even provided a clear > description of what you are doing. We don't even know your Outlook version. [quoted text clipped - 5 lines] > > > > Joyce The Outlook Address Book will display every electronic address book in the Contacts Folder. What else did you need it to do? There are also innumerable ways to sort and filter views of your Contacts Folders. SignatureRuss Valentine [MVP-Outlook] > Hi - I guess I am looking for a better address book - why is the icon for > address book there if it isn't really an address book - is therea better [quoted text clipped - 17 lines] >> > >> > Joyce ok - so what am I doing wrong - when I have a new contact i click on the address book icon and I add the information but obviously I am not really in the address book since it shows NO ENTRIES - I appreciate your patience with me - how do I get an address book into the contacts folder since I don't have one - is outlooks the best to use? I know on my desktop there is an address book but I haven't used it since I always thought the outlook was the one to use Inky > The Outlook Address Book will display every electronic address book in the > Contacts Folder. [quoted text clipped - 22 lines] > >> > > >> > Joyce You most certainly do have a Contacts Folder. You can't open Outlook without having a Contacts Folder. Reread my posts. You enter your data in your Contacts Folder. It will then appear in your address book view. When you open your address book, just select the Contacts Folder you want to view from the "Select Names From" dropdown. Do NOT select "Outlook Address Book" in that dialog. It will always appear empty because it holds your Contacts Folders. Read this article on how to make sure your Outlook Address Book is configured correctly to display your Contacts Folders: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 SignatureRuss Valentine [MVP-Outlook] > ok - so what am I doing wrong - when I have a new contact i click on the > address book icon and I add the information but obviously I am not really [quoted text clipped - 41 lines] >> >> > >> >> > Joyce |
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