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MS Office Forum / Outlook / Contacts / March 2005email addresses missing
I've seen this has happened to others, but I haven't seen a resolution. When you view the contacts in Address view, you can see the emal address for the contact. When you double click on it to see the details, the email address is missing. I'm using Outlook 2003 with Business manager and I had to run scanpst last week to correct some corruption. Is there a fix for this? Is there a way to export the data? I tried to export but it would't let me. The dialog box that request a folder was blank. Thanks Dwight I've never seen it happen to anyone before. When you look at your Contact data, do the email addresses appear correctly and are they resolved? Did you import these Contacts? When you select a recipient from the Outlook Address Book, does the message get sent correctly?  SignatureRuss Valentine [MVP-Outlook] > I've seen this has happened to others, but I haven't seen a resolution. > [quoted text clipped - 11 lines] > Thanks > Dwight I understand that you haven't seen it before, but googling will give quite a few posts with the same problem. Nothing was imported that I know of. When you look at the contact detail view, no email address is displayed. Only in the Address Card view does it display. I will test your other questions later, since I'm not at the machine now. Thanks Dwight Well I still can't find any cases where email addresses simply disappear for no reason. But knowing that they are also missing from the Contact Record itself certainly explains why they would be missing from the Address Book and also tell us that your data store is corrupt. That probably is not a surprise to you since you already had to run the Inbox Repair Tool once. It is difficult to speculate whether it can be fixed since we really don't know what caused it. The only thing I can recommend is to continue more advanced repair methods: 1. Alternate Scanpst.exe with a scandisk utility. 2. Try the utility here: http://officerecovery.com/outlook/index.htm Beyond that, I think you will have to restore from backup. SignatureRuss Valentine [MVP-Outlook] >I understand that you haven't seen it before, but googling will give > quite a few posts with the same problem. [quoted text clipped - 10 lines] > > Dwight
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