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MS Office Forum / Outlook / Contacts / May 2005auto complete in outlook 2003
auto complete in outlook 2003 does not retain memory for more than24hr. How do I correct? Create a new profile.  SignatureRuss Valentine [MVP-Outlook] > auto complete in outlook 2003 does not retain memory for more than24hr. > How > do I correct? Hi Russ: I read your post to my quiry about my auto complete not retaining memory for more than 24 hours. I went to the office help section and there was an article about finding the NK2 file and renaming it because it might be corrupt. However when I did a search of my computer no such file was found even when I checked off show hidden files. I thought that mybe my Freedom Firwall mioght be clearing the cache, but I am not sure. Would you have any other suggestions? Gadi > Create a new profile. > > auto complete in outlook 2003 does not retain memory for more than24hr. > > How > > do I correct? Rarely has that solution been the correct one. Most of the time the problem is with the profile, not the NK2 file. I'd still start by creating a new profile, then making sure your new profile is enabled for autocompletion. SignatureRuss Valentine [MVP-Outlook] > Hi Russ: > I read your post to my quiry about my auto complete not retaining memory [quoted text clipped - 12 lines] >> > How >> > do I correct? Actually in my case it turns out that the firewall has caused the problem After shutting it off the auto complete retains its memory. The frewall is clearing the cache everyday. > Rarely has that solution been the correct one. Most of the time the problem > is with the profile, not the NK2 file. I'd still start by creating a new [quoted text clipped - 15 lines] > >> > How > >> > do I correct? Well that's reportable. Provide details, please. Randy, does this look right to you? SignatureRuss Valentine [MVP-Outlook] > Actually in my case it turns out that the firewall has caused the problem > After shutting it off the auto complete retains its memory. The frewall is [quoted text clipped - 24 lines] >> >> > How >> >> > do I correct? The firewall is the Freedom by Zero Knowledge Systems. It comes as a service from my ISP Bell. What other information would you like? Gadi > Well that's reportable. > Provide details, please. [quoted text clipped - 27 lines] > >> >> > How > >> >> > do I correct? Steps to repro and the proof that the firewall is clearing the cache. SignatureRuss Valentine [MVP-Outlook] > The firewall is the Freedom by Zero Knowledge Systems. It comes as a > service [quoted text clipped - 39 lines] >> >> >> > How >> >> >> > do I correct? I am not really that computer savy. So I don't know what proof I can provide other than it works when the firewall is off and does not retain the names after a day when it is on. I would be happy to phone you. Or you can contact me at 416.720.2800 Gadi > Steps to repro and the proof that the firewall is clearing the cache. > > The firewall is the Freedom by Zero Knowledge Systems. It comes as a [quoted text clipped - 40 lines] > >> >> >> > How > >> >> >> > do I correct? Never been reported. Those more familiar with NK2 files than I find it inexplicable and highly unlikely. Personally I've seen poorly designed firewalls disable all sorts of things. SignatureRuss Valentine [MVP-Outlook] >I am not really that computer savy. So I don't know what proof I can >provide [quoted text clipped - 54 lines] >> >> >> >> > How >> >> >> >> > do I correct? Russ:One more thing I downloaded the demo version of OwtLook Pro and hit the load button. Nothing happend other than a message saying File not found, as I mentioned before I searched for the *.nk2 file but none was found, view hidden files is enabled Gadi > Steps to repro and the proof that the firewall is clearing the cache. > > The firewall is the Freedom by Zero Knowledge Systems. It comes as a [quoted text clipped - 40 lines] > >> >> >> > How > >> >> >> > do I correct? Hi there. This is Randy, the developer of Owtlook. It would appear that your system is not creating the NK2 file. As Russ advised, try creating a new Profile. When searching for the NK2 file, also make certain that you can search for hidden and system files. Start your search in the Docs and Setting folder to save time. If our program doesn't find the NK2 file, it probably doesn't exist. Ensure that the autocomplete function is turned on. Also review this document: http://www.dcs-imaging.com/autocompletetips.htm. I've seen MS OL delete an NK2 file if the file becomes corrupt. In fact, we purposely corrupted one particular area to see what OL would do, it emptied the file to ZERO BYTES but the file was still present, just empty. I don't think a firewall would have anything to do with the NK2 file. Firewalls' are engineered to stop things from the outside from getting in, I can't think of any function within a firewall that would delete any file. Your issue is most likely with a bad profile, or a bad installation of OL. Have you run the repair function? Randy > Russ:One more thing I downloaded the demo version of OwtLook Pro and hit > the [quoted text clipped - 54 lines] >> >> >> >> > How >> >> >> >> > do I correct? You might be interested in reviewing www.dcs-imaging.com/autocompletetips.htm Randy > auto complete in outlook 2003 does not retain memory for more than24hr. > How > do I correct? Hi Randy: I read your post to my quiry about my auto complete not retaining memory for more than 24 hours. I went to the office help section and there was an article about finding the NK2 file and renaming it because it might be corrupt. However when I did a search of my computer no such file was found even when I checked off show hidden files. I thought that mybe my Freedom Firwall mioght be clearing the cache, but I am not sure. Would you have any other suggestions? Gadi > You might be interested in reviewing > www.dcs-imaging.com/autocompletetips.htm > Randy > > auto complete in outlook 2003 does not retain memory for more than24hr. > > How > > do I correct? |
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