can I use auto dial in Outlook contacts with a pbx system

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Jeff - 28 Apr 2005 19:24 GMT

I want to use autodial in Outlook 2003 but our company uses a PBX phone
system, is it possible to use auto dial with a PBX system?

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Russ Valentine [MVP-Outlook] - 28 Apr 2005 19:38 GMT

Depends on what's required. This is not an Outlook question. Outlook simply
invokes the Windows dialer, so if you need help with it or configuring a
dialing rule to accommodate your PBX requirements, you might try in the
appropriate Windows group.

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Russ Valentine
[MVP-Outlook]

>I want to use autodial in Outlook 2003 but our company uses a PBX phone
> system, is it possible to use auto dial with a PBX system?

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Dean Collins - 01 May 2005 19:47 GMT

yes it is possible through either Tapi or Tsapi hooks (dont ask me to
explain the difference here - not my area of expertise).

I know that there is a TAPI interface availale for the www.asterisk.org open
source IP Pabx but I haven't implemented it.

Cheers,
Dean

> Depends on what's required. This is not an Outlook question. Outlook
> simply invokes the Windows dialer, so if you need help with it or
> configuring a dialing rule to accommodate your PBX requirements, you might
> try in the appropriate Windows group.
>>I want to use autodial in Outlook 2003 but our company uses a PBX phone
>> system, is it possible to use auto dial with a PBX system?

Reply to this Message