Show the user how to add the contacts folder to Public Folders\Favorites. It can then appear among the contacts lists in the Contacts navigation pane. (You cannot create new nav panes.)

Signature
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Outlook 2003
>
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>
> Regards