problem adding new contacts in Outlook-- Office XP

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haroldg48 - 11 May 2005 17:48 GMT

I run XP Home edition, and Office XP. I connect to my email through Outlook
(not Outlook Express).

Some weeks ago I got an error message when coming out of standby and was
prompted to run the inbox repair tool. I did, but now I cannot add new
contacts. In addition, I seem to have multiple copies of contacts in the
folder list. When I try I get a message that says "Errors have been detected
in the file C:\Windows\outlook.pst. Quit all email-enabled applications and
run Inbox Repair tool."

Doing that doesn't help. Can anyone coach me through solving/resolving this
issue?

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Russ Valentine [MVP-Outlook] - 11 May 2005 23:25 GMT

Close Outlook. Reboot. Alternate the Inbox Repair Tool with a scandisk
utility until you receive no more error messages.

Do you back up your data?

Signature

Russ Valentine
[MVP-Outlook]

>I run XP Home edition, and Office XP. I connect to my email through Outlook
> (not Outlook Express).
[quoted text clipped - 11 lines]
> this
> issue?

Reply to this Message

haroldg48 - 12 May 2005 14:54 GMT

yes, i do back up. Thanks, I'll try that solution.

Signature

haroldg48

> Close Outlook. Reboot. Alternate the Inbox Repair Tool with a scandisk
> utility until you receive no more error messages.
[quoted text clipped - 15 lines]
> > this
> > issue?

Reply to this Message