 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / June 2005contacts
I recenty tried a trial version of office 2003 and it expired.I installed a copy from my firm of office xp, and I can not get the contacts to appear in the address book. I've tried everthing you had suggested to other users on this to no avail.I tried removing and installing the adress books in the account setting and I get an error saying it won't properly function until it's configured properly.I did this cause I was told when you right click the contact folder and go to properties and check the option for make e mail contacts available, the screen is grayed out. I am at a total loss with this one. Explain more clearly what you did. Outlook data created in Outlook 2003 is not compatible with earlier versions.  SignatureRuss Valentine [MVP-Outlook] >I recenty tried a trial version of office 2003 and it expired.I installed a > copy from my firm of office xp, and I can not get the contacts to appear [quoted text clipped - 8 lines] > this > one. Originally I had office 2000, then I tried the trial version of 2003 and it expired,now I have Office XP Professional which is a 2000 copy. All I want to know is, how do I get my contacts into the address book of Outlook.I tried right clicking the contacts folder and go into properties and then adreess book to check the "share this folder as an e mail" but is is "grayed out". Then I tried going into tools/e mail accounts/directories/change or view directories or address books/add address book, and I get an error saying is is not configured properly. > Explain more clearly what you did. > Outlook data created in Outlook 2003 is not compatible with earlier [quoted text clipped - 11 lines] > > this > > one. You've mentioned every version there is but have not clarified which you are actually using. What do you mean by "Office XP Professional which is a 2000 copy?" It cannot be both. SignatureRuss Valentine [MVP-Outlook] > Originally I had office 2000, then I tried the trial version of 2003 and > it [quoted text clipped - 30 lines] >> > this >> > one. I am now using office xp professional. > You've mentioned every version there is but have not clarified which you are > actually using. [quoted text clipped - 34 lines] > >> > this > >> > one. Numerous posts and the KB have covered that topic many times: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 SignatureRuss Valentine [MVP-Outlook] >I am now using office xp professional. > [quoted text clipped - 46 lines] >> >> > this >> >> > one. Russ, you are not understanding what I'm writing. I explained to you that I read all the help topics and tried the correct procedures to no avail. The program does not let me add the outlook address book as I described previously in the tools/e mail accounts/directories/address books. I get an error staing the account is not configured properly. Well, I guess it's just another flaw in Microsoft's software and you can not offer the proper answer.I rest my case. > Numerous posts and the KB have covered that topic many times: > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 [quoted text clipped - 49 lines] > >> >> > this > >> >> > one. How can you rest a case you have not adequately presented and just blame it on a software flaw? The flaw here is not the software. It is in the case. Your post is vague and lacking in detail. The precise steps you used and an accurate account of error messages are pre-requisites for troubleshooting. A message to the effect that your account is not properly configured usually means you have left out one of the most basic steps in configuring your Outlook profile such as a valid mail transport and a valid information store. It is impossible to know what you've missed from the limited information you have posted so far. "Installing a copy from my firm" tells us nothing. SignatureRuss Valentine [MVP-Outlook] > Russ, you are not understanding what I'm writing. I explained to you that > I [quoted text clipped - 67 lines] >> >> >> > this >> >> >> > one. Your reply is absurd! I just installed another trial version of Office 2003 and everthing works fine! Why could you not impart the proper steps one takes when changing from office 2003 to Office XP.Then you come back with all this technical jargon, like mail transport and valid information store.If I was that knowledgable, I'd be doing your job and not wasting my time writing this reply.You pissed me off.Thanks for nothing. > How can you rest a case you have not adequately presented and just blame it > on a software flaw? The flaw here is not the software. It is in the case. [quoted text clipped - 77 lines] > >> >> >> > this > >> >> >> > one. There are no "proper steps" for reverting from a trial version of a new product to an old product. Perhaps you do not understand what "trial version" means. It means you have no support and remain at your own risk for everything that you do. In light of that, why you would embark on using a trial version of Outlook without first understanding simple basics like what an email transport is or where your data is stored mystifies me. This would have been an easy problem to solve had you provided that simple basic information. As it is, you are quite justifiably on your own. SignatureRuss Valentine [MVP-Outlook] > Your reply is absurd! I just installed another trial version of Office > 2003 [quoted text clipped - 108 lines] >> >> >> >> > this >> >> >> >> > one. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.