MS Office Forum / Outlook / Contacts / June 2005
Distribution List Omits Names in E-mail Message
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klam - 03 Jun 2005 17:17 GMT Someone sent me a distribution list with 23 names and valid e-mails. I added it to my Contacts using 'drag & drop'. I can see it the DL in my Contacts list and when I select it all 23 recipients are in it.
I started a new e-mail and used To: to select the DL and when I e-mailed the message it only went to 11 people. I tried a new e-mail and when I right-click the DL and select Properties it only shows 11 recipients.
I thought if I added the DL it would send it to all the people in the DL (i.e., they did not have to be individual contacts in my Contacts already).
Was I wrong? What can solve this!!? All help appreciated. (Using Outlook 2000 on XP)
tia, klam
Russ Valentine [MVP-Outlook] - 03 Jun 2005 17:59 GMT DL's are very fragile and easily corrupted. They often do not survive a Drag and Drop. The safest way to transfer them is to attach them as an Outlook Item to a message in RTF format. Then double click to open the DL and Save to your data store.
 Signature Russ Valentine [MVP-Outlook]
> Someone sent me a distribution list with 23 names and valid e-mails. I > added [quoted text clipped - 15 lines] > tia, > klam klam - 03 Jun 2005 18:25 GMT Thx a mint for the reply Russ.
The DL arrived as an attachment in an RTF e-mail so I opened the e-mail and double-clicked the attachment and tried Save and Close. I also tried right-click and Save As.
I also tried saving it in DocumentsandSettings\Administrator\ApplicationData\Microsoft\Outlook in Message and RTF formats and none of these methods resulted in 23 recipients in an e-mail.)
I know every system can be set up differently but generally where is the Data Store? What confuses me is that it seems fine in Contacts, but not when I try to e-mail it.
Any additional help much appreciated.
klam
> DL's are very fragile and easily corrupted. They often do not survive a Drag > and Drop. [quoted text clipped - 20 lines] > > tia, > > klam Russ Valentine [MVP-Outlook] - 03 Jun 2005 21:19 GMT The only thing that has worked for me is simply to open the DL then click Save and Close. That will save it to your default Contacts Folder (the one listed first in your root Outlook Data file). Are you certain the DL was inserted as an Outlook Item and not some other file type? What is its file extension when you see it in the message?
Your default information store depends on whether you are running against Exchange Server or using a local PST file. Look at Properties of your root folder in Outlook to see its location. Its location will not have any bearing on this procedure, however. You do not need to and should not try to redirect the DL to any but the default location.
 Signature Russ Valentine [MVP-Outlook]
> Thx a mint for the reply Russ. > [quoted text clipped - 48 lines] >> > tia, >> > klam klam - 14 Jun 2005 15:38 GMT Hi Russ,
Thx for posting back; sorry for my late reply (login problems & other stuff).
To answer your questions: - DL the client sent me has the extension .msg - I am using a local .pst (not on an Exchange Server or even a network; just a stand alone system).
My question is if I can see the DL when I bring it up under Contacts, why would it drop some e-mails when I choose the DL when creating a new e-mail? (I.e., there are 23 names & e-mails in my Contact DL but only 11 in my e-mail list when I select the DL in the e-mail and right-click for Properties.
Some of the names it keeps are people I have as individuals in my Contacts file, but some others names I don't have...can't figure out rhyme or reason!
Any more thoughts/suggestions?
thx, klam
> The only thing that has worked for me is simply to open the DL then click > Save and Close. That will save it to your default Contacts Folder (the one [quoted text clipped - 59 lines] > >> > tia, > >> > klam Russ Valentine [MVP-Outlook] - 14 Jun 2005 21:42 GMT Sender did not send it correctly. If it has an msg extension, they did not insert it as an Outlook item.
 Signature Russ Valentine [MVP-Outlook]
> Hi Russ, > [quoted text clipped - 97 lines] >> >> > tia, >> >> > klam spedeupe@gmail.com - 15 Jun 2005 01:02 GMT Say they did go to Insert|Item, what file extension should it be putting on the distribution list?
Russ Valentine [MVP-Outlook] - 15 Jun 2005 03:00 GMT None. It would appear as an embedded Outlook Item.
 Signature Russ Valentine [MVP-Outlook]
> Say they did go to Insert|Item, what file extension should it be > putting on the distribution list? klam - 15 Jun 2005 12:47 GMT Hi Russ,
Thx for the info. Just so I know for my own future reference in case I have to send someone a DL...
As spedeupe commented, I tried e-mailing myself one of my DL's so I used Insert>Item>chose a DL from my Contacts and had "Insert as Attachment" selected.
When I rec'd the e-mail, it was an attachment with .msg extension.
What was I doing wrong?
thx, klam
> None. It would appear as an embedded Outlook Item. > > Say they did go to Insert|Item, what file extension should it be > > putting on the distribution list? Brian Tillman - 15 Jun 2005 17:58 GMT > As spedeupe commented, I tried e-mailing myself one of my DL's so I > used Insert>Item>chose a DL from my Contacts and had "Insert as > Attachment" selected. > > When I rec'd the e-mail, it was an attachment with .msg extension. Something's odd because I just tried it with all three formats and it arrived identically in each as a DL with no file type. If I do a Save As, on the attachment, it then becomes a .msg file. If I open that .msg file (by double-clicking it in Windows Explorer), it still opens as a DL. I can even drag that .msg file to my Contacts folder and it gets added as a real DL.
 Signature Brian Tillman
klam - 16 Jun 2005 20:04 GMT Hi Brian & Russ,
Brian, I tried to answer yesterday but couldn't sign in at all for hours (happens quite frequently)! You're right what I meant was I get the .msg when I use the Save As function. When I just double-click the object from the original e-mail, it opens up fine as a DL.
Save As was the only way I could see the extension so that's what I thought Russ meant, obviously I was wrong and was not using any editor.
I've been playing with it more and when I open up the DL, and double-click on the members an E-mail Properties window opens with the member's e-mail address. However, when I click on some of the members only a single letter shows up in the E-mail Properties window.
I have read on this board that DL's are fragile, does this mean my list was corrupted somehow? What's the best way to forward DL's?
thx, klam
> > As spedeupe commented, I tried e-mailing myself one of my DL's so I > > used Insert>Item>chose a DL from my Contacts and had "Insert as [quoted text clipped - 8 lines] > even drag that .msg file to my Contacts folder and it gets added as a real > DL. Russ Valentine [MVP-Outlook] - 15 Jun 2005 21:39 GMT What Message format did you use? What editor did you use? I cannot reproduce that behavior.
 Signature Russ Valentine [MVP-Outlook]
> Hi Russ, > [quoted text clipped - 16 lines] >> > Say they did go to Insert|Item, what file extension should it be >> > putting on the distribution list? klam - 16 Jun 2005 19:16 GMT Hi Brian & Russ,
Brian, I tried to answer yesterday but couldn't sign in at all for hours (happens quite frequently)! You're right what I meant was I get the .msg when I use the Save As function. When I just double-click the object from the original e-mail, it opens up fine as a DL.
Save As was the only way I could see the extension so that's what I thought Russ meant, obviously I was wrong and was not using any editor.
I've been playing with it more and when I open up the DL, and double-click on the members an E-mail Properties window opens with the member's e-mail address. However, when I click on some of the members only a single letter shows up in the E-mail Properties window.
I have read on this board that DL's are fragile, does this mean my list was corrupted somehow? What's the best way to forward DL's?
thx, klam
> What Message format did you use? > What editor did you use? [quoted text clipped - 19 lines] > >> > Say they did go to Insert|Item, what file extension should it be > >> > putting on the distribution list? Russ Valentine [MVP-Outlook] - 16 Jun 2005 21:55 GMT Obviously you have a corrupt DL. That happens frequently. The method I posted is the best way to forward a DL. This DL may well have been corrupt before it was forwarded.
 Signature Russ Valentine [MVP-Outlook]
> Hi Brian & Russ, > [quoted text clipped - 44 lines] >> >> > Say they did go to Insert|Item, what file extension should it be >> >> > putting on the distribution list? klam - 17 Jun 2005 12:49 GMT Hi Russ,
Thx for your final response.
Obviously I was having problems posting and logging in yesterday; sorry about that.
Enjoy-la! klam
> Obviously you have a corrupt DL. That happens frequently. > The method I posted is the best way to forward a DL. This DL may well have [quoted text clipped - 47 lines] > >> >> > Say they did go to Insert|Item, what file extension should it be > >> >> > putting on the distribution list? klam - 16 Jun 2005 19:20 GMT Hi Brian & Russ,
Brian, I tried to answer yesterday but couldn't sign in at all for hours (happens quite frequently)! You're right what I meant was I get the .msg when I use the Save As function. When I just double-click the object from the original e-mail, it opens up fine as a DL.
Save As was the only way I could see the extension so that's what I thought Russ meant, obviously I was wrong and was not using any editor.
I've been playing with it more and when I open up the DL, and double-click on the members an E-mail Properties window opens with the member's e-mail address. However, when I click on some of the members only a single letter shows up in the E-mail Properties window.
I have read on this board that DL's are fragile, does this mean my list was corrupted somehow? What's the best way to forward DL's?
thx, klam
> What Message format did you use? > What editor did you use? [quoted text clipped - 19 lines] > >> > Say they did go to Insert|Item, what file extension should it be > >> > putting on the distribution list? klam - 16 Jun 2005 19:45 GMT Hi Brian & Russ,
Brian, I tried to answer yesterday but couldn't sign in at all for hours (happens quite frequently)! You're right what I meant was I get the .msg when I use the Save As function. When I just double-click the object from the original e-mail, it opens up fine as a DL.
Save As was the only way I could see the extension so that's what I thought Russ meant, obviously I was wrong and was not using any editor.
I've been playing with it more and when I open up the DL, and double-click on the members an E-mail Properties window opens with the member's e-mail address. However, when I click on some of the members only a single letter shows up in the E-mail Properties window.
I have read on this board that DL's are fragile, does this mean my list was corrupted somehow? What's the best way to forward DL's?
thx, klam
> What Message format did you use? > What editor did you use? [quoted text clipped - 19 lines] > >> > Say they did go to Insert|Item, what file extension should it be > >> > putting on the distribution list? klam - 16 Jun 2005 20:38 GMT Hi Brian & Russ,
Brian, I tried to answer yesterday but couldn't sign in at all for hours (happens quite frequently)! You're right what I meant was I get the .msg when I use the Save As function. When I just double-click the object from the original e-mail, it opens up fine as a DL.
Save As was the only way I could see the extension so that's what I thought Russ meant, obviously I was wrong and was not using any editor.
I've been playing with it more and when I open up the DL, and double-click on the members an E-mail Properties window opens with the member's e-mail address. However, when I click on some of the members only a single letter shows up in the E-mail Properties window.
I have read on this board that DL's are fragile, does this mean my list was corrupted somehow? What's the best way to forward DL's?
thx, klam
> What Message format did you use? > What editor did you use? [quoted text clipped - 19 lines] > >> > Say they did go to Insert|Item, what file extension should it be > >> > putting on the distribution list? klam - 16 Jun 2005 21:43 GMT Hi Brian & Russ,
Brian, I tried to answer yesterday but couldn't sign in at all for hours (happens quite frequently)! You're right what I meant was I get the .msg when I use the Save As function. When I just double-click the object from the original e-mail, it opens up fine as a DL.
Save As was the only way I could see the extension so that's what I thought Russ meant, obviously I was wrong and was not using any editor.
I've been playing with it more and when I open up the DL, and double-click on the members an E-mail Properties window opens with the member's e-mail address. However, when I click on some of the members only a single letter shows up in the E-mail Properties window.
I have read on this board that DL's are fragile, does this mean my list was corrupted somehow? What's the best way to forward DL's?
thx, klam
> Someone sent me a distribution list with 23 names and valid e-mails. I added > it to my Contacts using 'drag & drop'. I can see it the DL in my Contacts [quoted text clipped - 12 lines] > tia, > klam
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