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MS Office Forum / Outlook / Contacts / June 2005

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Importing files from Outlook Express to Microsoft Office Outlook

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Janice - 05 Jun 2005 15:27 GMT
I just installed Microsoft Office Outlook and am trying to import my email
folders from Outlook Express.  During the send/receive process, I keep
getting an error message saying task "mail.comcast.net - Receiving' reported
error (Ox8004210E): "Your mailbox is temporarliy unavailable because antoerh
e-mail message is being delivered to it or another mail application is
accessing it.  The server responded: -ERR box locked".  

Please help me
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Janice Alsup

Russ Valentine [MVP Outlook] - 05 Jun 2005 15:57 GMT
This is a confusing post. If you are trying to import mail folders from
Outlook Express, why would you use Send/Receive? That polls your mail
server for new mail.
Clarify what you are trying to do.
--
Russ Valentine
[MVP-Outlook]

> I just installed Microsoft Office Outlook and am trying to import my email
> folders from Outlook Express.  During the send/receive process, I keep
[quoted text clipped - 4 lines]
>
> Please help me
Janice - 05 Jun 2005 16:13 GMT
I don't know, I don't know.  I just know that is where my files are and that
I cannot get them.  Plus, I can't get remove them from the process in
send/receive.  Please help me!
Signature

Janice Alsup

> This is a confusing post. If you are trying to import mail folders from
> Outlook Express, why would you use Send/Receive? That polls your mail
[quoted text clipped - 12 lines]
> >
> > Please help me
Russ Valentine [MVP Outlook] - 05 Jun 2005 16:26 GMT
No. Your files are in Outlook Express. Only new mail is on your mail
server.
You would use either Outlook's import Wizard (File > Import and
Export...) or Outlook Express' export wizard to transfer mail files from
one program to the other. The latter is preferred because it will
preserve more information.
Your Send/Receive errors indicate that you do not have your mail account
configured correctly in Outlook or that you are trying to download mail
at the same time Outlook Express is. Only one of the 2 programs should
be configured for email.
--
Russ Valentine
[MVP-Outlook]

> I don't know, I don't know.  I just know that is where my files are and that
> I cannot get them.  Plus, I can't get remove them from the process in
> send/receive.  Please help me!
 
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