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MS Office Forum / Outlook / Contacts / June 2005

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Why can't receive emails from certain people?

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Sonya - 20 Jun 2005 19:16 GMT
For some reason I cannot receive emails from certain people who are in my
contact list.  They are reliable email addresses but are apparently being
blocked somehow.  Can anyone tell me how to correct this problem?
Brian Tillman - 20 Jun 2005 21:52 GMT
> For some reason I cannot receive emails from certain people who are
> in my contact list.  They are reliable email addresses but are
> apparently being blocked somehow.  Can anyone tell me how to correct
> this problem?

You'll have to give more detail, like your Outlook version, the type of
account, and whether or not the message ever arrives at your ISP mailbox
(not the Outlook Inbox).
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Brian Tillman

Sonya - 21 Jun 2005 19:22 GMT
I am working with Outlook 2003.  I have a POP3 account if that is what you
mean.  I have never seen the message arrive in the ISP mailbox.  My computer
had problems a few months ago and I sent it in and had it fixed.  When this
happened is when Outlook 2003 was loaded.  We also changed web hosts about
the same time.  Since that time I have not been able to get emails from
certain people that I used to be able to.  I am not sure why I can't get them
anymore.  

> > For some reason I cannot receive emails from certain people who are
> > in my contact list.  They are reliable email addresses but are
[quoted text clipped - 4 lines]
> account, and whether or not the message ever arrives at your ISP mailbox
> (not the Outlook Inbox).
Brian Tillman - 21 Jun 2005 22:32 GMT
> I am working with Outlook 2003.  I have a POP3 account if that is
> what you mean.  I have never seen the message arrive in the ISP
> mailbox.

If it doesn't arrive at your ISP mailbox, the problem certainly isn't
Outlook.  Can you view your mailbox using your ISP's web interface?
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Brian Tillman

Russ Valentine [MVP-Outlook] - 20 Jun 2005 22:00 GMT
Not without at least some information including the evidence that Outlook is
"blocking" them.
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Russ Valentine
[MVP-Outlook]

> For some reason I cannot receive emails from certain people who are in my
> contact list.  They are reliable email addresses but are apparently being
> blocked somehow.  Can anyone tell me how to correct this problem?
 
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