No destination folder listed for import

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P. Ash - 21 Jun 2005 16:51 GMT

I've upgraded from Outlook 2000, which worked fine, to Outlook 2003, and am
having all sorts of problems.
The latest is when I try to import contacts. I have a contact list showing
on the screen. I click File|Import and work myway through to selecting the
Excel file to import. Then I get a window that says: "Select a destination
folder:" but has no files on the list & won't let me enter anything, and my
button choices are back or cancel. How do I select a destination folder?

The following may or may not be relevant. When I tried to upgrade over
Outlook 2000, I was told to uninstall Outlook 2000 first. So, I uninstalled
all of Office 2000, the installed Office 2003. WHen I tried to start
Outlook, it wouldn't open, saying it couldn't find folder set, which turned
out to be because I kept it in a non-standard place. I had to create a new
set, then import my old one. But finally I did get the calendar, and some
contacts in.

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Russ Valentine [MVP-Outlook] - 21 Jun 2005 19:38 GMT

Importing is the wrong way to migrate Outlook data. You may have a corrupt
profile that is not connected properly to its data file. Or you may not have
connected the Outlook Address Book to your Contacts Folder.
Create a new profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
Migrate your data correctly:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Ensure your Outlook Address Book is configured.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

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Russ Valentine
[MVP-Outlook]

> I've upgraded from Outlook 2000, which worked fine, to Outlook 2003, and
> am having all sorts of problems.
[quoted text clipped - 12 lines]
> to create a new set, then import my old one. But finally I did get the
> calendar, and some contacts in.

Reply to this Message