Sort by location does not work properly?

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ThadDad - 22 Jun 2005 19:04 GMT

I am using Outlook 2003 and some of my contacts seem to loss the
Country/Region information when I set the Current View to be By Loction. A
location is specified for each contact by when I view By Location, some
contact are placed under Country/Region: (none).

These contacts did sort properly at one time.

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Russ Valentine [MVP-Outlook] - 22 Jun 2005 22:58 GMT

If you open a Contact Record that sorts under none, what do you see in the
Country/Region field?

Signature

Russ Valentine
[MVP-Outlook]

>I am using Outlook 2003 and some of my contacts seem to loss the
> Country/Region information when I set the Current View to be By Loction.
[quoted text clipped - 3 lines]
>
> These contacts did sort properly at one time.

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ThadDad - 23 Jun 2005 13:11 GMT

I see the Country/Region. I also thought that the Contry/Region was not
there but it was. I then choose the Country/Region again from the pull-down
menu, just in case Outlook had a problem reading it.

I also see it if I desplay a Phone List.

> If you open a Contact Record that sorts under none, what do you see in the
> Country/Region field?
[quoted text clipped - 5 lines]
> >
> > These contacts did sort properly at one time.

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Russ Valentine [MVP-Outlook] - 23 Jun 2005 22:34 GMT

So a Contact Record that shows a valid entry in the Country/Region field
groups under "none" in the By location view?
I can't reproduce that behavior.
You may have some corrupt Contact Records. If you recreate one of these
Contacts does it then group properly? Have you tried repairing your file
with the Inbox Repair Tool?

Signature

Russ Valentine
[MVP-Outlook]

>I see the Country/Region. I also thought that the Contry/Region was not
> there but it was. I then choose the Country/Region again from the
[quoted text clipped - 14 lines]
>> >
>> > These contacts did sort properly at one time.

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ThadDad - 24 Jun 2005 14:51 GMT

I have not tried the repair tool.

What I have been doing is selecting the country below the one I want
(Uruguay for the Unites States, etc) and then changing back to the correct
county.

I took my pst file to another computer and I had different contact that were
placed under "none".

I will let you know if your suggestion works or not.

> So a Contact Record that shows a valid entry in the Country/Region field
> groups under "none" in the By location view?
[quoted text clipped - 20 lines]
> >> >
> >> > These contacts did sort properly at one time.

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ThadDad - 24 Jun 2005 21:39 GMT

Your solution did not work. I went ahead and changed all of the
Country/Regions manually by selecting the country/region before or after the
correct one and then changing the information back.

It happens sometime if you have to profiles (users) on your computer.

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Russ Valentine [MVP-Outlook] - 25 Jun 2005 15:07 GMT

That is not what I suggested.
I suggested creating a new Contact from scratch and seeing if it would group
correctly. That is to see if you had a corrupt Contact Record.
I also suggested repairing your PST file. That was to see if you had a
damaged PST file.
After that I would create a new profile. That is to see if you have a
corrupt Profile.
Beyond that, I have no suggestions.

Signature

Russ Valentine
[MVP-Outlook]

> Your solution did not work. I went ahead and changed all of the
> Country/Regions manually by selecting the country/region before or after
[quoted text clipped - 28 lines]
>> >> >
>> >> > These contacts did sort properly at one time.

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