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MS Office Forum / Outlook / Contacts / June 2005Some Outlook Contacts Not Accessible In E-Mail
I've seen several variations of this problem posted, but none of them fit my situation. I'm using Outlook 2003, and I have some Contacts that do not show up when writing an e-mail. For instance, I can type the contact's name in the To: line, and the check names function does not find the name. Similarly, if I click the To: button to bring up the address book, I see 95% or more of the names from my Contacts, but I do not see the ones with the problem. Also, any new contacts I create in Outlook do not show up in the address book. This is a real problem. I have verified that these contacts are not in a different Outlook store by checking the various ones in the dropdown box in the upper right hand corner. I'm sure there is something easy to fix these. Just wish I knew what it was! -Curt > I'm using Outlook 2003, and I have some Contacts that do not show up > when writing an e-mail. For instance, I can type the contact's name [quoted text clipped - 7 lines] > store by checking the various ones in the dropdown box in the upper > right hand corner. Were this happening to me, the first thing I'd try is to delete the Outlook Address Book from my profile, stop and restart Outlook, and add the service back it.  SignatureBrian Tillman Sounds like something to try, but I don't know how to go about deleting the OAB from my Profile. Where are profile settings kept? This has been converted from a local Contacts list to a Exchange Server style (cache mode or whatever its called) by selecting all the contacts from the local Contacts folder, and dragging them into the Exchange Server Contacts folder. There is now nothing in the local version... Don't know if this makes a difference. -Curt > Sounds like something to try, but I don't know how to go about > deleting the OAB from my Profile. > > Where are profile settings kept? For the OAB it's Tools>E-mail Accounts>View or change existing directories or address books>Next > This has been converted from a local Contacts list to a Exchange > Server style (cache mode or whatever its called) by selecting all the > contacts from the local Contacts folder, and dragging them into the > Exchange Server Contacts folder. There is now nothing in the local > version... Where is your delivery location? Look at the bottom of Tools>E-mail Accounts>View or change existing e-mail accounts>Next SignatureBrian Tillman >For the OAB it's Tools>E-mail Accounts>View or change existing >directories or address books>Next Actually, the secret was contained in the text at the top of the dialog you get when you do this... It says, 'To designate a Contacts folder as an Outlook Address Book, go to the Properties dialog box for the Contacts folder. On the Outlook Address Book tab, select the "Show this folder asan e-mail Address Book" check box.' After I did this, all the addresses were now showing up... I've cleaned things up by deleting the other OABs from the profile as you suggested as well. Thanks a million for your help! -Curt |
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