Nicknames lost on synchronization with Palm Zire; nicknames not found on exported backup

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Lucian Sitwell - 28 Jun 2005 15:17 GMT

I had nicknames manually listed in the details section of each contact.
Essentially, this field contained the name as the person wished to be
addressed. I faithfully backed up my contacts by exporting to a pst file.
However, when I rescued the contacts after a crash on my Palm Zire, the
nickname field is empty. (The backup was done on my laptop, not on the
Palm) How can I get these back without manually doing this?

Lucian Sitwell

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Brian Tillman - 28 Jun 2005 15:55 GMT

> I had nicknames manually listed in the details section of each
> contact. Essentially, this field contained the name as the person
> wished to be addressed. I faithfully backed up my contacts by
> exporting to a pst file.

That's the wrong way to back up. Exporting can lose information. A simple
copy of the PST with Outlook closed is correct.

I do know that details are part of the data included in an export to a PST,
since I just tried it. I also know that syncing with a Pocket PC does not
seem to include some of this information, since I just changed the nickname
in a contact's details and my ActiveSync didn't inform my iPAQ that a change
had occurred. There is no nickname field on an iPAQ, as far as I can tell.
Maybe a Palm-based PDA is different, but maybe not.

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Brian Tillman

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