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MS Office Forum / Outlook / Contacts / July 2005

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Microsoft Outlook/Outlook Mobile Edition Problem

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PerryR - 30 Jun 2005 15:31 GMT
I have an XDAIIi Pocket PC/Mobile Phone with Windows Mobile 2003.  On my
office PC I have Outlook 2003 (SP1).
Using ActiveSync, some 1,500 contact details with 4,000 telephone numbers
have been transferred to the mobile edition of Outlook on the XDA each with a
country code.
There is an auto-dial facility on the XDA that allows me to telephone
contacts by tapping on the relevant telephone number in the contact’s record.
However if I am in the UK, the Country/Region code is not required and when
the number is dialled automatically by this facility the telephone network
will not complete the connection stating “the number is not recognised”.  
This means the facility is useless for dialling UK telephone numbers whilst
in the UK.
Does this mean that Microsoft’s two editions of Outlook are incompatible in
this respect?
Is there a way round the problem or am I destined to dial each number
manually?
Dave G K - 01 Jul 2005 10:50 GMT
"PerryR" wrote in message ...

> I have an XDAIIi Pocket PC/Mobile Phone with Windows Mobile 2003
> On my office PC I have Outlook 2003 (SP1).
[quoted text clipped - 10 lines]
> This means the facility is useless for dialling UK telephone numbers
> whilst in the UK.

Perry, you need to store *all* numbers in full international format, i.e.
+44-20-1234-5678 or +44-7777-123-456 - that way you can almost*
always dial out regardless of the country you're in at the time, including
the same one (like UK for UK number).

*The only place it doesn't work that I know of is The Bahamas, where
(using local SIM card) I have to dial the local 7-digit number,
as +1-242-123-4567 is not recognised, but then BaTelCo is not yet
providing GSM roaming facilities for any UK (or rather, non-US)
networks as far as I'm aware - GSM is still somewhat of a novelty there ;)

I also use Outlook2003 and HTC Magician (i-mate Jam, Qtek s100, XDA
mini, etc) with O2 data tariff and all my numbers stored in int'l format
(always have been, even before the connected PDA era :)

Signature

Cheers,
Dave

 
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