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MS Office Forum / Outlook / Contacts / July 2005import and export will not open in outlook 2003 contacts
I can't get the Import and Export to open in Outlook 2003. I want to transfer contacts information to Outlook Excpress on my laptop. I tried to detect and repair several times and also to reinstall repair. Noting fixed the problem. I suspect some corruption. You really didn't tell us anything. List the precise steps you are using and what happens when you try. Verify that you have installed importers and exporters from the Office CD. You need to realize that you can only import from OE when it is installed on the same partition.  SignatureRuss Valentine [MVP-Outlook] >I can't get the Import and Export to open in Outlook 2003. I want to > transfer contacts information to Outlook Excpress on my laptop. I tried > to > detect and repair several times and also to reinstall repair. Noting > fixed > the problem. I suspect some corruption. I open Outlook, click on contacts to open, click on contacts,click on file then pulldoen list opens, click on import and exports, nothing happens pull down list closes. I went to Help and clicked on detect and repair, but this didn't fix the problem. How do I verify that I have installed importers and exporters from the Office CD? I tried reinstall, so wouldn't that have installed importers and exporters from the Office CD? Does this mean (??You need to realize that you can only import from OE when it is installed on the same partition.??) that I can't export Contacts to my laptop from my desk top? > You really didn't tell us anything. > List the precise steps you are using and what happens when you try. [quoted text clipped - 7 lines] > > fixed > > the problem. I suspect some corruption. > I open Outlook, click on contacts to open, click on contacts,click on > file then pulldoen list opens, click on import and exports, nothing > happens pull down list closes. I went to Help and clicked on detect > and repair, but this didn't fix the problem. How do I verify that I > have installed importers and exporters from the Office CD? In the Add and Remove Features section in the Install wizard, see if Importers and Exporters are listed as installed. > I tried > reinstall, so wouldn't that have installed importers and exporters > from the Office CD? Sure, if you selected them. > Does this mean (??You need to realize that you > can only import from OE when it is installed on the same > partition.??) that I can't export Contacts to my laptop from my desk > top? No, but it's not the best way. Copying your PST is. See http://www.howto-outlook.com/howto/backupandrestore.htm SignatureBrian Tillman As I said, just use the Office Maintenance Wizard (Control Panel > Add/Remove) and your Office CD to see if you have Outlook's Importers and Exporters installed. You can't export Contacts directly to OE. You'd have to export to a file format that OE can import, like CSV. SignatureRuss Valentine [MVP-Outlook] >I open Outlook, click on contacts to open, click on contacts,click on file > then pulldoen list opens, click on import and exports, nothing happens [quoted text clipped - 25 lines] >> > fixed >> > the problem. I suspect some corruption. OK...I finally figured out your directions. I didcovered that now I can't add any new Contacts or Calendar items. Outlook will still sync with my PDA, but it won't sync with any new contacts or calendar items. I even tried installing the new 7.8 active sync. This didn't help. Then: I used the control panel to remove the outlook 2003 and reinstall using the Add and Remove Features section in the Install wizard, I made sure the Importers and Exporters installed, running all from my PC. Outlook still won't open Importers and Exporters. I still can't add new contacts or calendar items from Outlook or my PDA. I get an error message #80004005 from my PDA and from Outlook I get an error message that I don't have admin rights or I exceeded 2 terabytes of space. That's not likely. > As I said, just use the Office Maintenance Wizard (Control Panel > > Add/Remove) and your Office CD to see if you have Outlook's Importers and [quoted text clipped - 30 lines] > >> > fixed > >> > the problem. I suspect some corruption. Why don't you start at the beginning with a more accurate and complete description of the steps you used to corrupt your Outlook Profile. Your problem goes way beyond simply installing importers and exporters and you've provided no information that would permit any troubleshooting. SignatureRuss Valentine [MVP-Outlook] > OK...I finally figured out your directions. I didcovered that now I can't > add any new Contacts or Calendar items. Outlook will still sync with my [quoted text clipped - 52 lines] >> >> > fixed >> >> > the problem. I suspect some corruption. I just got back from out of town business trip. Last Thursday a Microsoft technician helped me fix the problem ovr the phone. My Outlook 2003 MS Exchange profile was corrupted. The short of it: I had to create a new profile. First save my PST file. Then create a new profile, delete the existing profile, then import my saved PST file. Now my outlook works, with my fingers crossed. Thanks for your advice. > Why don't you start at the beginning with a more accurate and complete > description of the steps you used to corrupt your Outlook Profile. [quoted text clipped - 56 lines] > >> >> > fixed > >> >> > the problem. I suspect some corruption. Hope everything works. The next time it doesn't, make sure that when you next ask for help that you include the crucial information accurately. The mere mention of the fact that you were actually using Exchange Server with a PST file would have alerted everyone that you were headed for trouble. SignatureRuss Valentine [MVP-Outlook] >I just got back from out of town business trip. Last Thursday a Microsoft > technician helped me fix the problem ovr the phone. My Outlook 2003 MS [quoted text clipped - 81 lines] >> >> >> > fixed >> >> >> > the problem. I suspect some corruption. First of all, I didn't know I was using an Exchange Server with a PST file. I don't have an Exchange Server. I was getting an error message from the outlook icon, which wouldn't go away, in the task tray. I have no idea how my Outlook aquired an Exchange Server profile. The MS Tech worked the solution with me over the phone until we got the problem resolved. It took a while. > Hope everything works. > The next time it doesn't, make sure that when you next ask for help that you [quoted text clipped - 86 lines] > >> >> >> > fixed > >> >> >> > the problem. I suspect some corruption. That would explain the problem. No one uses Exchange server without knowing it. All the more reason that details are everything when you post to a news group, where we can't read minds or profile settings. -- Russ Valentine [MVP-Outlook] > First of all, I didn't know I was using an Exchange Server with a PST > file. I [quoted text clipped - 113 lines] >> >> >> >> > fixed >> >> >> >> > the problem. I suspect some corruption. |
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