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MS Office Forum / Outlook / Contacts / July 2005

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Backward compatible Contacts

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Rich - 11 Jul 2005 01:55 GMT
Hi,
We have Outlook 2003 running on an office machine and created a PST file
which was brought home to be imported into a Outlook XP laptop.  The user
tells me he is getting an error message saying the file was not compatible.  
Is there a compaitbility problem or did we screw something else up?
Thanks for any help.
Rich
Russ Valentine [MVP-Outlook] - 11 Jul 2005 03:11 GMT
You screwed up. Not your fault since you are not clairvoyant. It is
Microsoft's.
Microsoft pretends that importing/exporting is a valid way to transfer
Outlook data. They have never acknowledged the fact that it is not. It is
time for them to do so. I'm growing weary of doing it for them.
Microsoft neglected to include an option to export your Outlook 2003 data to
a file format that would be compatible with any earlier versions. They
should have addressed this deficiency long ago. They seem to have no clue as
to how end users use their program.
Until they do, your only option is to create a new PST file in "Outlook
97-2002" format from Outlook 2003 and then copy your data into that file.
Signature

Russ Valentine
[MVP-Outlook]

> Hi,
> We have Outlook 2003 running on an office machine and created a PST file
[quoted text clipped - 4 lines]
> Thanks for any help.
> Rich
Milly Staples [MVP - Outlook] - 11 Jul 2005 07:03 GMT
So, tell us how you really feel!

(I agree 100% so don't take this as a slam)

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Russ Valentine [MVP-Outlook] asked:

| You screwed up. Not your fault since you are not clairvoyant. It is
| Microsoft's.
[quoted text clipped - 16 lines]
|| Thanks for any help.
|| Rich
Rich - 11 Jul 2005 12:57 GMT
Thank you Russ - I do appreciate the info.

> You screwed up. Not your fault since you are not clairvoyant. It is
> Microsoft's.
[quoted text clipped - 15 lines]
> > Thanks for any help.
> > Rich
 
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