Outlook (2002)

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

FFreer - 12 Jul 2005 03:14 GMT

Outlook (2002) and Word are not responding after first use of hyperlinks.
Requesting a link to an e-mailed link or to a link in Outlook Contacts causes
Outlook to hang.

Reply to this Message

Brian Tillman - 12 Jul 2005 18:04 GMT

> Requesting a link to an e-mailed link or to a link in
> Outlook Contacts causes Outlook to hang.

What does "requesting a link to an e-mailed link" mean? How are you making
the "request"?

Signature

Brian Tillman

Reply to this Message

FFreer - 14 Jul 2005 03:33 GMT

Brian...

I mean by stating "requesting a link" that I am mousing to a hyperlinked URl
address in Outlook Contacts or to an underscored URL address in a WORD
document that should redirect me to the underscored address. I find that
periodically re-booting the system temporarily corrects the condition where
Outlook "hangs" and I have to at least close if not re-boot.

> > Requesting a link to an e-mailed link or to a link in
> > Outlook Contacts causes Outlook to hang.
>
> What does "requesting a link to an e-mailed link" mean? How are you making
> the "request"?

Reply to this Message

Brian Tillman - 14 Jul 2005 03:43 GMT

> I mean by stating "requesting a link" that I am mousing to a
> hyperlinked URl address in Outlook Contacts or to an underscored URL
> address in a WORD document that should redirect me to the underscored
> address. I find that periodically re-booting the system temporarily
> corrects the condition where Outlook "hangs" and I have to at least
> close if not re-boot.

First try resetting things with Itnernet Explorer's Tools>Internet
Options>Programs>Reset Web Settings. If that doesn't help, try a Detect and
Repair from Outlook's Help menu or from Control Panel's Add and Remove
Programs for Microsoft Office.

Signature

Brian Tillman

Reply to this Message

FFreer - 14 Jul 2005 11:57 GMT

Brian...

The truth is that I've tried repairing Outlook (using their repair database
tool) and I've tried re-installing OFfice including Outlook both with limited
success. For whatever reason, re-booting the system is what seems to cure
the problem. Outlook has simply become really flaky and an inconvenient
tool.

Thanks for your thoughts and sugegstions.

> > I mean by stating "requesting a link" that I am mousing to a
> > hyperlinked URl address in Outlook Contacts or to an underscored URL
[quoted text clipped - 7 lines]
> Repair from Outlook's Help menu or from Control Panel's Add and Remove
> Programs for Microsoft Office.

Reply to this Message