For anyone else out there who is trying to do this, there are settings in the
Outlook Mail Format Options.  You can choose your defaults for how the
contacts are typed in, and then you can choose the defaults for how they are
listed.  Unfortunately there isn't one that will let you type it in exactly
the way you want it listed, how frustrating....  You have to type some of
them in backwards so that they will come out in the right order in the
listing or you will never be able to locate them again!  I also found out
that you can click on the picture of the address book, then there is a
drop-down menu with a sort option that lets you choose how the contacts are
displayed....