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MS Office Forum / Outlook / Contacts / July 2005Cannot Add Contacts To Address Book
I have a client where I exported her Contacts to a .pst, then imported her Contacts into another users Contacts in OL 2003. When I right-click the Contacts and go to Properties, the option to select this folder as the Address Book is grayed out and is not an option. Likewise, when I go to Address Book and select the drop-down menu, it is black and Contacts is not an option. Am I missing something? How can I make the default Contacts folder the Address Book? Cheers in advance!  SignatureRon Anthony Quinn Chief Nerd Officer Network Nerds, LLC > I have a client where I exported her Contacts to a .pst, then > imported her Contacts into another users Contacts in OL 2003. When I [quoted text clipped - 3 lines] > is black and Contacts is not an option. Am I missing something? How > can I make the default Contacts folder the Address Book? Try adding the Outlook Address Book service to your mail profile. Click Tools>E-mail Accounts>Add a new directory or address book>Next. Select Additional Address Books, click Next, select Outlook Address Book, click Next, then Finish. You should now be able to enable the Contacts folder as an address book. SignatureBrian Tillman Hi Brian, I have a simlia problem. I setup office then clicked on outlook. It ran wizard and I chose no email support. (we are only using if for the contacts and calendars, we have no exchange server.) I set a default path in group policies for outlook 2003 *.pst files to the users directory on the server. example: \\server\users\%username%. the gp actually set the right path when I ran the outlook wizard. I setup a test new contact but when I click on the address book it does not show the names in the contact list. Under the addressbook tools options it shows the contacts in personal folders - contact folder under properties. I did not setup a profile on the local computer under mail because we are not using it for mail and I redirected the *.pst to the server. Under the local computer under mail no profiles showup. Do I actually have to setup a mail profile for the contacts to show up in the address book? Thanks in advance for any help Sher > > I have a client where I exported her Contacts to a .pst, then > > imported her Contacts into another users Contacts in OL 2003. When I [quoted text clipped - 9 lines] > Next, then Finish. You should now be able to enable the Contacts folder as > an address book. > Under the addressbook tools options it shows the contacts in personal > folders - contact folder under properties. [quoted text clipped - 3 lines] > Do I actually have to setup a mail profile for the contacts to show > up in the address book? Yes. A "mail" profile is just an area in the registry where Outlook stores what services Outlook can access. In order to have a Contacts folder appear in the address book, the Outlook Address Book services (which allows the presentation of a Contacts folder as an address book) must be in the profile. Keep in mind that as address book shows addresses. Contacts that have no addresses, either mail or fax, won't appear in the address book. SignatureBrian Tillman Thanks Brian, I added an address and it still did not show up but when I added an email address then it showed up. Thanks again, It would make life so much easier if my users did not insist on using a product in an unsupported way. We need an exchange server! Sherry > > Under the addressbook tools options it shows the contacts in personal > > folders - contact folder under properties. [quoted text clipped - 12 lines] > Keep in mind that as address book shows addresses. Contacts that have no > addresses, either mail or fax, won't appear in the address book. That worked... thanks!!!!! SignatureRon Anthony Quinn Chief Nerd Officer Network Nerds, LLC > > I have a client where I exported her Contacts to a .pst, then > > imported her Contacts into another users Contacts in OL 2003. When I [quoted text clipped - 9 lines] > Next, then Finish. You should now be able to enable the Contacts folder as > an address book. |
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