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MS Office Forum / Outlook / Contacts / July 2005

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How can I retrieve my outlook contacts with the .pst extension?

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JeanGG - 19 Jul 2005 05:29 GMT
I may have pressed the wrong key while trying to learn how to synchronize my
handheld. Now, I cannot retrieve my .pst data which has my names and
addresses.

I cannot open any of those data files.  I have tried the google suggestions
for .pst and other HELP suggestions, but no luck.

How can I open my .pst files?  I am using Windows XP; Outlook 2002.

Thank you
Jocelyn Fiorello [MVP - Outlook] - 19 Jul 2005 07:10 GMT
File | Open | Outlook Data File doesn't work?

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
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> I may have pressed the wrong key while trying to learn how to synchronize my
> handheld. Now, I cannot retrieve my .pst data which has my names and
[quoted text clipped - 6 lines]
>
> Thank you
JeanGG - 19 Jul 2005 16:36 GMT
I have tried everything I can to access the Office Data File.  I cannot open
it.  I get messages that suggest it is "locked" and/or my Windows XP cannot
open the .pst format files.  Jean GG

> File | Open | Outlook Data File doesn't work?
>
[quoted text clipped - 8 lines]
> >
> > Thank you
Jocelyn Fiorello [MVP - Outlook] - 20 Jul 2005 04:51 GMT
If the files are marked read-only, Outlook won't be able to open them.  Make
sure they're on your hard drive (not on a CD or other removable media) and
make sure they're not marked read-only.  If you still have trouble after
that, please post the exact text of all the error messages you get when you
try to open the files.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> I have tried everything I can to access the Office Data File.  I cannot open
> it.  I get messages that suggest it is "locked" and/or my Windows XP cannot
[quoted text clipped - 12 lines]
> > >
> > > Thank you
JeanGG - 20 Jul 2005 16:43 GMT
Thank you for your message.  They are NOT marked read only. I have been able
to retrieve some of the data by using the import and export tab.  However,
when I want to back up my new information I get this message:

Error copying file or folder: Cannot Copy Outlook 2: The process cannot
access the file because another process has locked a portion of the file.

I do not find "Outlook 2" in my files; I do not know what process has locked
a file; I do not understand what portion of the file has been locked.

Thank you.  Jean GG

> If the files are marked read-only, Outlook won't be able to open them.  Make
> sure they're on your hard drive (not on a CD or other removable media) and
[quoted text clipped - 18 lines]
> > > >
> > > > Thank you
Jocelyn Fiorello [MVP - Outlook] - 20 Jul 2005 20:32 GMT
So you're getting the same error message if you try using File | Open |
Outlook Data File, as opposed to Import/Export?

Try running the Inbox Repair Tool against your .PST file (while Outlook is
closed) to see if it finds any errors.  Search your drive for a file called
scanpst.exe and run it.  Allow the program to make a backup of your file
before it makes any changes.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> Thank you for your message.  They are NOT marked read only. I have been able
> to retrieve some of the data by using the import and export tab.  However,
[quoted text clipped - 30 lines]
> > > > >
> > > > > Thank you
 
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