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MS Office Forum / Outlook / Contacts / July 2005

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cache function sorting error

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Matte - 19 Jul 2005 06:35 GMT
Hello.

Well as the topic say when i have the Cache function on in outlook 2003 it's
sorting wrong in the address bok when i type in a name to a user i want to
mail?
Anyone know a fix or solution to this? Its working fine when i turn off the
cache function though and thats not an option.

To make an example:
when i try to search for a name that begins with öåä then autoamtic it
goes to the last position in the global address book like x or z. Thats the
problem it must be a bugg in outlook2003 because its workning fine without
the cache function.

Any tips and info is greatly appreciated.
Russ Valentine [MVP-Outlook] - 19 Jul 2005 11:11 GMT
It is not clear what you mean by "cache function."
If you mean autocompletion, it does not use your Contact data. It uses a
list derived from messages you have previously sent. --
Russ Valentine
[MVP-Outlook]
> Hello.
>
[quoted text clipped - 14 lines]
>
> Any tips and info is greatly appreciated.
Matte - 19 Jul 2005 11:55 GMT
Hello.

Thanks for the response its not the autocompletion i mean. When you make a
new mail mapi account in outlook 2003 you can enable "cache exchange mode"
its when you have that enabled its sorting wrong?

> It is not clear what you mean by "cache function."
> If you mean autocompletion, it does not use your Contact data. It uses a
[quoted text clipped - 19 lines]
> >
> > Any tips and info is greatly appreciated.
Russ Valentine [MVP-Outlook] - 19 Jul 2005 12:23 GMT
Known issue.
No solution yet that I'm aware of.
Signature

Russ Valentine
[MVP-Outlook]

> Hello.
>
[quoted text clipped - 27 lines]
>> >
>> > Any tips and info is greatly appreciated.
Matte - 19 Jul 2005 12:59 GMT
Hello.

Thanks for you answer again can you give me a link or some more info where
you got the information about this known issue?

> Known issue.
> No solution yet that I'm aware of.
[quoted text clipped - 29 lines]
> >> >
> >> > Any tips and info is greatly appreciated.
Russ Valentine [MVP-Outlook] - 19 Jul 2005 22:29 GMT
No. We confirmed it directly with the Outlook developers after we discovered
the problem.
I haven't had time to check if there's a KB on it yet. You're welcome to
search for one.
Signature

Russ Valentine
[MVP-Outlook]

> Hello.
>
[quoted text clipped - 43 lines]
>> >> >
>> >> > Any tips and info is greatly appreciated.
Matte - 20 Jul 2005 06:38 GMT
Ok this is a bug in outlook2003 then.... Is it reported as a bug so we can
se a solution in a sp or hotfix? If not do you know how to report this to
Microsoft.

> No. We confirmed it directly with the Outlook developers after we discovered
> the problem.
[quoted text clipped - 47 lines]
> >> >> >
> >> >> > Any tips and info is greatly appreciated.
Russ Valentine [MVP-Outlook] - 20 Jul 2005 10:54 GMT
Microsoft knows. I have no way of knowing what it's status is.
Signature

Russ Valentine
[MVP-Outlook]

> Ok this is a bug in outlook2003 then.... Is it reported as a bug so we can
> se a solution in a sp or hotfix? If not do you know how to report this to
[quoted text clipped - 62 lines]
>> >> >> >
>> >> >> > Any tips and info is greatly appreciated.
Matte - 20 Jul 2005 06:43 GMT
Btw it does not exist a KB yet :/

> No. We confirmed it directly with the Outlook developers after we discovered
> the problem.
[quoted text clipped - 47 lines]
> >> >> >
> >> >> > Any tips and info is greatly appreciated.
navydude - 22 Jul 2005 05:54 GMT
Russ how long have you been gay for ?

> It is not clear what you mean by "cache function."
> If you mean autocompletion, it does not use your Contact data. It uses a
[quoted text clipped - 19 lines]
> >
> > Any tips and info is greatly appreciated.
 
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