Contacts not available for word mail merge

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Carol - 19 Jul 2005 18:55 GMT

Using Outlook and Word 2003 (sp2) on an exchange network server. When I
attempted to use contacts from my mailbox for a mail merge to labels, my
contacts aren't on the list when I select Use Outlook contacts. Other contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?

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Russ Valentine [MVP-Outlook] - 19 Jul 2005 22:31 GMT

Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?

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Russ Valentine
[MVP-Outlook]

> Using Outlook and Word 2003 (sp2) on an exchange network server. When I
> attempted to use contacts from my mailbox for a mail merge to labels, my
[quoted text clipped - 4 lines]
>
> Any ideas?

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Carol - 19 Jul 2005 22:38 GMT

Yes outlook address book is available and checked to show the contacts.

> Is the Outlook Address Book Service in your profile?
> Have you enabled the Contacts Folder as an email address book?
[quoted text clipped - 6 lines]
> >
> > Any ideas?

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Russ Valentine [MVP-Outlook] - 19 Jul 2005 23:31 GMT

Then clarify the steps you are using.
If you want to use Outlook Contacts, why aren't you just starting the merge
from Outlook?

Signature

Russ Valentine
[MVP-Outlook]

> Yes outlook address book is available and checked to show the contacts.
>
[quoted text clipped - 10 lines]
>> >
>> > Any ideas?

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