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MS Office Forum / Outlook / Contacts / July 2005Outlook XP contacts shown as emails
I uninstalled outlook 2k and installed XP. Now the contacts are showing up as emails and I can't access the information. Any ideas? Thanks. Clarify what you mean. Include the method you used to migrate your Outlook data. Verify that you backed up your data.  SignatureRuss Valentine [MVP-Outlook] >I uninstalled outlook 2k and installed XP. Now the contacts are showing > up as emails and I can't access the information. Any ideas? > > Thanks. Didn't export the contacts list or back them up. I just copied the contacts folder from the mailbox off of the exchange server and pasted it into the newly created mailbox. Now the contact files appear to be corrupted as they show up as email from the user to the contact without any subject or body. All of the phone number info is gone. Worked with MS today for about 3 hours and they couldn't figure it out. That explains it. SignatureRuss Valentine [MVP-Outlook] > Didn't export the contacts list or back them up. I just copied the > contacts folder from the mailbox off of the exchange server and pasted > it into the newly created mailbox. Now the contact files appear to be > corrupted as they show up as email from the user to the contact without > any subject or body. All of the phone number info is gone. Worked with > MS today for about 3 hours and they couldn't figure it out. Correct me if I am wrong, Russ. The problem was: He copied contact data into a folder that was a mail folder instead of a contact folder. That data is then lost because a mail "folder" does not have the fields to accommodate the contact data. And even though all this takes place within Outlook and provides a means of mass destruction of data, Outlook doesn't even ask the user if this is what they want to do. The post is not clear or understandable, but it was my impression he tried to copy and paste Contacts data from one Outlook profile to another. I'm sure he learned when talking to Microsoft that that is not possible. You can only copy and paste within the same profile. To go from one Outlook profile to another you must create an Outlook Data File. What is even more unclear is why anyone would attempt such a thing when migrating from one Outlook version to another while running against Exchange. The data would not need to be moved at all since it remains safe in the Exchange mailbox. So, it's anyone's guess what was really done here or why. Posts with no information or inaccurate information just end up wasting everyone's time. SignatureRuss Valentine [MVP-Outlook] > Correct me if I am wrong, Russ. The problem was: He copied contact > data into a folder that was a mail folder instead of a contact folder. > That data is then lost because a mail "folder" does not have the fields > to accommodate the contact data. And even though all this takes place > within Outlook and provides a means of mass destruction of data, > Outlook doesn't even ask the user if this is what they want to do. |
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