My contacts subfolders do not appear in "To" box of new email

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LFinney - 23 Jul 2005 14:37 GMT

Help. When I am making a new email and click on the "To" box to add the
addresses, my contacts subfolders do not appear. Just the contacts. Do my
addresses need to be in the contacts folder as well as any subfolders that
apply. That seems kind of redundant.

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Diane Poremsky [MVP] - 23 Jul 2005 15:51 GMT

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

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Diane Poremsky [MVP - Outlook]
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> Help. When I am making a new email and click on the "To" box to add the
> addresses, my contacts subfolders do not appear. Just the contacts. Do
> my
> addresses need to be in the contacts folder as well as any subfolders that
> apply. That seems kind of redundant.

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LFinney - 23 Jul 2005 18:18 GMT

Thank you so much. That worked. Hours of trying to figure it out on my own
and you did it in three seconds!

> If you have Contacts in the Contacts folder but they are not accessible when
> you click on the To button, check these settings:
[quoted text clipped - 8 lines]
> > addresses need to be in the contacts folder as well as any subfolders that
> > apply. That seems kind of redundant.

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