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MS Office Forum / Outlook / Contacts / July 2005Cannot find Contact via 'Type contact to find'
(Office 2003/Exchange 2003) In my Outlook, I frequently cannot find personal names that are in the contacts list. e.g. For Shirley Ward I cannot use the 'Type contact to find' pull down at the top of Outlook. Also she does not appear in my Contacts list when I click on To: button when sending an email. I have to scroll to find her contact folder then cut/paste her email address. She is filed as 'Shirley Ward' in the Contacts form. When I type in 'shir' I get two listings (netiher of them are Shirley Ward). Yet Shirley Ward exists in the Contacts View! Any idea why? None of my contacts are marked as Private. Which Contacts folder is she stored in? Maybe your additional folders are not set up properly. Here's how in 2003: View the Folder List and right click each Contacts folder | properties, and set them to enable as an Outlook address book. Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps www.acorntraining.com.au/productivit.htm > (Office 2003/Exchange 2003) > [quoted text clipped - 9 lines] > > Any idea why? None of my contacts are marked as Private. Judy, I only have one Contacts folder and "Show this folder as an email address book" is checked. > Which Contacts folder is she stored in? Maybe your additional folders are > not set up properly. Here's how in 2003: [quoted text clipped - 28 lines] >> >> Any idea why? None of my contacts are marked as Private. 2 suggestions from the pool of MVP talent. I hope this helps. If not, try recreating her. If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. Might also be trying to search on First name while using cached mode--especially since other Contacts do show up. -- Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps www.acorntraining.com.au/productivit.htm > Judy, > I only have one Contacts folder and "Show this folder as an email address [quoted text clipped - 32 lines] > >> > >> Any idea why? None of my contacts are marked as Private.
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