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MS Office Forum / Outlook / Contacts / July 2005

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Info disappearing (not saving) from big blank notes area

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Gregg - 29 Jul 2005 17:04 GMT
Do you know that big space for notes to the right of the contacts page (the
one under the email, web and IM address). Well, I use this big blank area for
general notes/info about my contact. Problem is, after I type in the
information, it disappears when I reopen the contact file (and I even Save
and Close before exiting). Any idea why this is happening and how to prevent
it?
Jocelyn Fiorello [MVP - Outlook] - 30 Jul 2005 01:59 GMT
Are you using a .PST file?  If so, try running the Inbox Repair Tool against
it to see if it finds any errors.  Search your drive for a file called
scanpst.exe and run it.  Allow the program to make a backup of your file
before it makes any changes.

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Jocelyn Fiorello
MVP - Outlook

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> Do you know that big space for notes to the right of the contacts page (the
> one under the email, web and IM address). Well, I use this big blank area for
> general notes/info about my contact. Problem is, after I type in the
> information, it disappears when I reopen the contact file (and I even Save
> and Close before exiting). Any idea why this is happening and how to prevent
> it?

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