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MS Office Forum / Outlook / Contacts / November 2006

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Adding email address to contact

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John - 30 Jul 2005 23:55 GMT
When I need to add a new email address or somebody changes their email
address I can't add the new email address to an existing contact by looking
up the contact by name or I cannot copy and paste an email address to
contacts.  Why can't I use basic Windows funtionality in contacts?  Seems a
little strange to say the least.
Jocelyn Fiorello [MVP - Outlook] - 31 Jul 2005 01:05 GMT
I'm not sure what you mean about not being able to copy and paste an address
into an existing Contact...what version of Outlook are you using and where
are you trying to paste?  Contact form?  Contact List?  Somewhere else?

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> When I need to add a new email address or somebody changes their email
> address I can't add the new email address to an existing contact by looking
[quoted text clipped - 10 lines]
>
> http://www.microsoft.com/office/community/en-us/default.mspx?mid=fe1f894c-e004-4
a2c-8312-0bb0c5dd53fa&dg=microsoft.public.outlook.contacts
John - 31 Jul 2005 05:02 GMT
outlook 2003.  If I copy an addres from the email I receive and try to paste
it into the contact form slot for the email address the paste command is not
available.  I can make it work by pasteing it into a notebook file and then
copying that and pasteing it into the contact form.

> I'm not sure what you mean about not being able to copy and paste an address
> into an existing Contact...what version of Outlook are you using and where
[quoted text clipped - 14 lines]
> >
> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=fe1f894c-e004-4
a2c-8312-0bb0c5dd53fa&dg=microsoft.public.outlook.contacts
Jocelyn Fiorello [MVP - Outlook] - 31 Jul 2005 05:23 GMT
I cannot reproduce this issue in my copy of Outlook 2003 -- I regularly copy
e-mail addresses from incoming messages and paste them into existing
contacts, in the e-mail box on the Contact form.

Can you turn on the Office Clipboard (from the Edit menu) and see what the
copied text looks like after you copy an address?

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> outlook 2003.  If I copy an addres from the email I receive and try to paste
> it into the contact form slot for the email address the paste command is not
[quoted text clipped - 19 lines]
> > >
> > > http://www.microsoft.com/office/community/en-us/default.mspx?mid=fe1f894c-e004-4
a2c-8312-0bb0c5dd53fa&dg=microsoft.public.outlook.contacts
John - 31 Jul 2005 08:21 GMT
Yes, it comes into the clipboard correctly.  If I right click on the email
address in the contacts form the paste command is not available.  If I start
the clipboard and click the email address entry there and choose paste then
it does appear in the email address form.  I notice if you double click the
entry in the clipboard it will paste into the contact form or probably where
ever the cursor was last established.  Is the right click to paste supposed
to work?  I think I have just discovered that establishing the cursor with a
left click is critical to get the right click to work.  Thank you, I am glad
to see the clipboard re-established in Office.

> I cannot reproduce this issue in my copy of Outlook 2003 -- I regularly copy
> e-mail addresses from incoming messages and paste them into existing
[quoted text clipped - 26 lines]
> > > >
> > > > http://www.microsoft.com/office/community/en-us/default.mspx?mid=fe1f894c-e004-4
a2c-8312-0bb0c5dd53fa&dg=microsoft.public.outlook.contacts
Jocelyn Fiorello [MVP - Outlook] - 01 Aug 2005 04:09 GMT
I don't seem to have the same issue as you do, because as long as I have the
text in the Clipboard (whether it's visible on the right or not), I can
right-click the E-mail field in the Contact form and Paste is available.  To
be honest, though, I've never used the right-click method to paste -- I
always just click CTRL+V.  If you've found a way to paste your addresses to
your satisfaction, I guess we can consider this issue "closed"...otherwise, I
might suggest you run a Detect and Repair on your Office installation to see
if that changes the right-click menu options.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> Yes, it comes into the clipboard correctly.  If I right click on the email
> address in the contacts form the paste command is not available.  If I start
[quoted text clipped - 36 lines]
> > > > >
> > > > > http://www.microsoft.com/office/community/en-us/default.mspx?mid=fe1f894c-e004-4
a2c-8312-0bb0c5dd53fa&dg=microsoft.public.outlook.contacts
sgp@cris.com - 05 Aug 2005 18:33 GMT
The bottom line here is:

Lets say Jocelyn emails me from her new job and she says "this is my
new email address".   I should be able to right click on her name and
have an option to UPDATE her Contact record in Outlook.

Incredibly, Outlook 2003 does not have this option.   This seems to me
to be one of the most basic options one would include.

If you right click on a From: name in an email, you do have the option
to Look Up Outlook Contact.   However, since that email address does
not exist, Outlook pops up with:  Could not find a contact with that
email address.

We then yell out "Of course not, its a new email address.  Try looking
up the person's name!"

So, it appears that we have to manually copy the email address,
manually look up our contact, go to the email address field and paste
it in.

Am I missing something, or is it still a manual process?
tex_packratt - 22 Nov 2005 04:33 GMT
I too, am perplexed that the function you are describing is not available
like express.

However, the issue that John is having is different and an additional issue.
John is trying to copy and paste with-in Outlook by right clicking for both.

John is correct that you cannot "right click" for both the "paste" function
after "right click" for the "copy" function.

John should have been told of "ctrl+V" function which will also "paste"
after "right click" "copy".

Obviously, sgp@cris.com If the "add to existing contact" function was
available in Outlook John would not have to copy and paste.

But, I digress...

> The bottom line here is:
>
[quoted text clipped - 18 lines]
>
> Am I missing something, or is it still a manual process?
Patrick - 28 Nov 2006 20:55 GMT
I cannot add a new contact in Office Outlook 2003. When I click on Ctrl+N or
any menu to Add New Contact an error message comes up saying "The form
required to view this message cannot be displayed. Contact your
administrator". Perhaps I am overlooking an obvious step somewhere. Can
someone help? Thanks.

> I don't seem to have the same issue as you do, because as long as I have the
> text in the Clipboard (whether it's visible on the right or not), I can
[quoted text clipped - 45 lines]
> > > > > >
> > > > > > http://www.microsoft.com/office/community/en-us/default.mspx?mid=fe1f894c-e004-4
a2c-8312-0bb0c5dd53fa&dg=microsoft.public.outlook.contacts
Brian Tillman - 28 Nov 2006 21:46 GMT
> I cannot add a new contact in Office Outlook 2003. When I click on
> Ctrl+N or any menu to Add New Contact an error message comes up
> saying "The form required to view this message cannot be displayed.
> Contact your administrator". Perhaps I am overlooking an obvious step
> somewhere.

Try resetting the Forms Cache.  Click Tools>Options>Other>Advanced
Options>Custom Forms>Manage Forms>Clear Cache
Signature

Brian Tillman

Patrick - 29 Nov 2006 04:54 GMT
What a neat trick. It worked. I would never have figured it out myself. Many
thanks, Brian.

> > I cannot add a new contact in Office Outlook 2003. When I click on
> > Ctrl+N or any menu to Add New Contact an error message comes up
[quoted text clipped - 4 lines]
> Try resetting the Forms Cache.  Click Tools>Options>Other>Advanced
> Options>Custom Forms>Manage Forms>Clear Cache
Brian Tillman - 29 Nov 2006 16:04 GMT
> What a neat trick. It worked. I would never have figured it out
> myself.

I'm glad it worked.

Many thanks, Brian.

You're welcome.
Signature

Brian Tillman

 
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