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MS Office Forum / Outlook / Contacts / April 2006Error message - form can't be displayed
Suddenly, I'm unable to enter contacts into my Outlook address book. I get the following error message. "Can't open this item. The form required to view this message cannot be displaye. Contact your administrator." I don't have an administrator as I am on a stand-alone computer. Advice? Use the following steps (this is a forms cache corruption problem... a common problem in Outlook). Go to Tools menu. Click Options Click the Other Tab. Click Advanced Options Click Custom Forms Click Manage Forms Click Clear Cache Go back to Outlook and you should be fine.  SignaturePatricia DiGiacomo Outlook MVP Author - Special Edition Using Microsoft Office Outlook 2003 Lead Author - Access 2003 VBA Programmer's Reference Author - Absolute Beginner's Guide to Microsoft OneNote 2003 http://blogs.officezealot.com/cardoza http://www.cardozasolutions.com > Suddenly, I'm unable to enter contacts into my Outlook address book. I get > the following error message. [quoted text clipped - 5 lines] > > Advice? That took care of it! Thanks. (I've used Outlook for more than 10 years and have never had this problem before.) > Use the following steps (this is a forms cache corruption problem... a > common problem in Outlook). [quoted text clipped - 18 lines] > > > > Advice? I'm having a similar problem. I've created some custom forms, saved them to my personal forms library, but when I try to access them I get the error message that the form I'm trying to access cannot be displayed. I tried going through the steps you've outlined below to no avail. What is the next step? (Background: I was able to access them up until a couple weeks ago when my email account had to be recreated. I haven't been able to display any custom forms, just the standard ones. I can create new forms - but once created and published I can't bring them up again.) > Use the following steps (this is a forms cache corruption problem... a > common problem in Outlook). [quoted text clipped - 18 lines] > > > > Advice? I was having the same problem with several users not being able to open custom forms and neither clearing the cache nor getting rid of it seemed to consistently fix the problem. What did eventually work was to save the custom form instead of trying to open it. Then go into Tools and select Forms>Choose Form. In the "Look in" drop down box select "User Templates in File System" and then click on Browse. Find the folder you saved the saved the custom form in and click OK. That form should be listed. Click on it and open it and it should open the correct way. If you then go back to Tools>Forms>Publish Form As and Publish it to your personal forms library, then all custom forms seem to open normally. It's worked for us anyway. > I'm having a similar problem. I've created some custom forms, saved them to > my personal forms library, but when I try to access them I get the error [quoted text clipped - 4 lines] > any custom forms, just the standard ones. I can create new forms - but once > created and published I can't bring them up again.) |
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