OK, check in the Mail applet of the Control Panel and see if you can add it
there
> No, Services is not listed as any option under Tools or any of the
> submenus
> under tools (which include Find, Accounts, Address Book, Send/Receive,
> etc.)
skg - 19 Aug 2005 23:03 GMT
That basically gives me the same menus as the Tools inside outlook. Every
time I try adding a new directory (Personal Address Book) under Email
accounts (which seemed the logical thing to do) it keeps giving me the same
error message -- "The account you have added is not fully configured. It
might not work properly until re-configured correctly." Okay, fine. But HOW
do I reconfigure it? It would be nice if they mentioned that part! Instead
it just doesn't let me go any further in the process and that's where I hit
the brick wall.
> OK, check in the Mail applet of the Control Panel and see if you can add it
> there
[quoted text clipped - 3 lines]
> > under tools (which include Find, Accounts, Address Book, Send/Receive,
> > etc.)
Vince Averello [MVP-Outlook] - 20 Aug 2005 12:37 GMT
You really don't need to add the Personal Address Book service. You'll
probably be better served by the Outlook Address Book which dynamically
creates the address book from your Contacts. I'm just wondering if OL2003
left stuff around that's mucking up the OL97 configuration. Have you tried
creating a fresh MAPI profile in the Control Panel's Mail applet?
> That basically gives me the same menus as the Tools inside outlook. Every
> time I try adding a new directory (Personal Address Book) under Email
[quoted text clipped - 8 lines]
> hit
> the brick wall.
skg - 20 Aug 2005 16:16 GMT
Actually I did. It started off pretty promising, but ultimately the same
thing happened in the end, without my being able to create any kind of
contacts folders I can access from my address book, even though all the
contacts are still intact in the Contacts folder in the Outlook menu.
> You really don't need to add the Personal Address Book service. You'll
> probably be better served by the Outlook Address Book which dynamically
[quoted text clipped - 14 lines]
> > hit
> > the brick wall.
Vince Averello [MVP-Outlook] - 20 Aug 2005 19:55 GMT
What services show up when you try to add one?
> Actually I did. It started off pretty promising, but ultimately the same
> thing happened in the end, without my being able to create any kind of
> contacts folders I can access from my address book, even though all the
> contacts are still intact in the Contacts folder in the Outlook menu.