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MS Office Forum / Outlook / Contacts / August 2005Exchange server 2003 Public folder contacts
Hi, I have exchange server 2003 (as part of SBS 2003), at one of my customers. All users except one can have the public address book shown as an email address list except one. When (as the user with the problem) i right click on the particular address book and select properties, select the address book tab. The option to show as an address book is greyed out. User was created in a batch with others who do not have the problem. Any ideas? Thanks in advance Gordon If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it.  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ > Hi, > [quoted text clipped - 16 lines] > > Gordon Hi, Thanks for the response. I am not at the machine at present, as I am at another customer, but I will try the solution when I can. The problem is that the Option to show as an address book is greyed out. I do have one minor question. I have tried to set up the user on 2 diffrent PC's one of which works fine for my user ID. Could there be anything else? Thanks Gordon > If you have Contacts in the Contacts folder but they are not accessible when > you click on the To button, check these settings: [quoted text clipped - 30 lines] > > > > Gordon It sounds like the address book service is messed up - this should correct it: >> Go to Tools | Email Accounts, choose View or change existing directories >> or [quoted text clipped - 3 lines] >> close >> then restart Outlook and repeat these steps to add it. alternately, a new profile should fix it too. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ > Hi, > [quoted text clipped - 54 lines] >> > >> > Gordon |
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