cannot add recipients name to contacts

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efoley22 - 24 Aug 2005 22:17 GMT

1. When I try to add a new contact now, a window comes up saying
"the form required to view this message cannot be displayed, contact your
admin" - Who is my administrator?

2. When I go to open a contact, a window comes up saying,
"the custom form could not be open. outlook will use an outlook form
instead......"
I don't remember making a custom form.

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Vince Averello [MVP-Outlook] - 24 Aug 2005 23:07 GMT

Have you installed and/or removed anything recently?

> 1. When I try to add a new contact now, a window comes up saying
> "the form required to view this message cannot be displayed, contact your
[quoted text clipped - 4 lines]
> instead......"
> I don't remember making a custom form.

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efoley22 - 25 Aug 2005 03:51 GMT

yes, aol IM. But, I think it's ok now. I saw some posts here that said I
should clean out the cache or something and it seemed to work.
But, I do have another question, as long as I have you, when I am in a
contact file and click "save & close", I get back to contacts, but all my
contacts are grayed out. I don't see any of them. I have to click on
something else, like mail or calendar or a different, for a second, and then
when I go back to contacts folder I see them again. Why?
And also, why can't I see my "inbox" messages in the infolder field, I only
see "sent" messages. I have gone to File, folders, and in all items, put in
"inbox", but it doesn't show in my activities.
THANK YOU.

> Have you installed and/or removed anything recently?
>
[quoted text clipped - 6 lines]
> > instead......"
> > I don't remember making a custom form.

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