How do I search for contacts?

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RM - 24 Aug 2005 23:37 GMT

My Outlook 97 will not open. It shows the welcome screen and then closes and
says "OUTLOOK.EXE has encountered a problem and needs to close. We are sorry
for the inconvenience." I use Outlook Express for my email but how do I get
my contacts out of Outlook? I have tried searching for the file but I do not
know what name or file type I am looking for exactly. Can anyone help
please? I am using Windows XP by the way. Thanks!

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Vince Averello [MVP-Outlook] - 25 Aug 2005 11:57 GMT

Have you tried using the File menu > Import commands in OE? OE should know
about where the contacts are (in your PST file). Also, have you tried
creating a fresh MAPI profile in the Control Panel's Mail applet to try to
fix Outlook's problem?

> My Outlook 97 will not open. It shows the welcome screen and then closes
> and
[quoted text clipped - 6 lines]
> know what name or file type I am looking for exactly. Can anyone help
> please? I am using Windows XP by the way. Thanks!

Reply to this Message