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MS Office Forum / Outlook / Contacts / August 2005Personal Contact not available
A user is creating a new email in outlook 2003 with exchange 2003, When they click on the to Field: The Select Names Dialog Box is displayed, under the Show Names From The: drop down, the user selects their contacts but the contacts are not displayed. I verified that the client does have contacts listed in their personal pst file, how do I get these to be displayed. > A user is creating a new email in outlook 2003 with exchange 2003, > When they click on the to Field: The Select Names Dialog Box is > displayed, under the Show Names From The: drop down, the user > selects their contacts but the contacts are not displayed. I verified > that the client does have contacts listed in their personal pst file, > how do I get these to be displayed. Have they enabled the Contacts folder as an e-mail address book?  SignatureBrian Tillman If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ >A user is creating a new email in outlook 2003 with exchange 2003, When >they > click on the to Field: The Select Names Dialog Box is displayed, under the > Show Names From The: drop down, the user selects their contacts but the > contacts are not displayed. I verified that the client does have contacts > listed in their personal pst file, how do I get these to be displayed. |
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