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MS Office Forum / Outlook / Contacts / September 2005

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Can't access Contacts copied from PST on old PC

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zaphod - 08 Sep 2005 14:24 GMT
I recently copied an Outlook 2003 PST from one PC to Outlook 2003 on another
PC and placed it in a new folder. When I opened Outlook the newly copied
Contacts were visible with the Distribution Lists intact. However, when
trying to use the Distribution List items in a new message the following
error occurs:

####################################
The address list could not be displayed. The Contact Folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions. For information on how to remove this folder
from the Outlook Address Book, see Microsoft Office Outlook Help.
####################################

zaphod
zaphod - 08 Sep 2005 14:28 GMT
> I recently copied an Outlook 2003 PST from one PC to Outlook 2003 on another
> PC and placed it in a new folder. When I opened Outlook the newly copied
[quoted text clipped - 10 lines]
>
> zaphod

Further weirdness. If I copy the new Contacts from the newly copied PST into
another folder the Distribution Lists no longer work, ie. no items in the
lists. My only option seems to be to keep them in the original new folder
though I would like to be able to move/copy them.

zaphod
Brian Tillman - 08 Sep 2005 20:21 GMT
> I recently copied an Outlook 2003 PST from one PC to Outlook 2003 on
> another PC and placed it in a new folder. When I opened Outlook the
[quoted text clipped - 9 lines]
> Book, see Microsoft Office Outlook Help.
> ####################################

Right-click the Contacts folder, choose Properties, select the Outlook
ADdress Book tab abd check "Show this folder as an e-mail address book".
Signature

Brian Tillman

zaphod - 08 Sep 2005 23:57 GMT
> Right-click the Contacts folder, choose Properties, select the Outlook
> ADdress Book tab abd check "Show this folder as an e-mail address book".

Thanks. That will save me a lot of time tomorrow when I visit the client.
What about the other problem? Outlook now has the old Outlook PST plus the
new one in a new folder. We would like to merge the Contacts into one folder
then get rid of the new folder but, as I said, when  I copy Contacts items
from the new folder to the existing Contacts the Distribution Lists don't
remain intact.

zaphod
Brian Tillman - 09 Sep 2005 16:00 GMT
> as I
> said, when  I copy Contacts items from the new folder to the existing
> Contacts the Distribution Lists don't remain intact.

How are you performing the copy?  Are you using drag-and-drop, select and
Edit>Copy to Folder, or some other method?
Signature

Brian Tillman

zaphod - 10 Sep 2005 02:32 GMT
>> as I
>> said, when  I copy Contacts items from the new folder to the existing
>> Contacts the Distribution Lists don't remain intact.
>
> How are you performing the copy?  Are you using drag-and-drop, select
> and Edit>Copy to Folder, or some other method?

Ctrl-A, Ctrl-C, Ctrl-V

zaphod
Brian Tillman - 10 Sep 2005 23:35 GMT
> Ctrl-A, Ctrl-C, Ctrl-V

Try one of the other methods and see if it makes a difference.
Signature

Brian Tillman

 
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