Outlook Address Book Service and Office Maintenance wizard (Outlook 2003)

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mixx96@gmail.com - 09 Sep 2005 18:38 GMT

Hi, when i use office maintenance wizard to configure outlook 2003,
everything works fine except the Contacts folder does not appear as an
address book. the Check the box labeled "Show this folder as an e-mail

> address book" is gray and cannot be changed.

if i manually delete the profile and recreate it, everything is fine.

any idea about resolving this ? (i really need to use maintenance
wizard to auto configure Outlook at logon in my classroom..)

Thanks.

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Sue Mosher [MVP-Outlook] - 09 Sep 2005 21:16 GMT

There is a problem with configuring a profile with a .prf file (which is how the CMW does it) if the user is not an administrator: the .prf statement installing the Outlook Address Book doesn't get processed.

A possible solution is to go ahead and create the profile manually, then use the Save My Settings wizard to create an .ops file that contains the mail profile and any other settings you want to save and later restore. The ORK documents explain how to run the .ops file with the proflwiz.exe file as one of the last steps in the CMW process.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Hi, when i use office maintenance wizard to configure outlook 2003,
> everything works fine except the Contacts folder does not appear as an
[quoted text clipped - 7 lines]
>
> Thanks.

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mixx96@gmail.com - 12 Sep 2005 16:20 GMT

Thanks for the fast anwswer but...

the user is member of the local admins group. as my understanding of
your solution, does that involve a different .ops per user, is that
what you meant ?

I was thinking of a small script with MSIEXEC that could force the
reinstallation the "Outlook Address Book Service" right after the CMW,
what do you think of that ?

regards

Sue Mosher [MVP-Outlook] a écrit :

> There is a problem with configuring a profile with a .prf file (which is how the CMW does it) if the user is not an administrator: the .prf statement installing the Outlook Address Book doesn't get processed.
>
[quoted text clipped - 19 lines]
> >
> > Thanks.

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Sue Mosher [MVP-Outlook] - 12 Sep 2005 17:37 GMT

Yes, an .ops file would have to be created for each user. I think I was envisioning a classroom where you used class logon identities that didn't change. If you don't have too many machines in your classroom, that should work fine, but otherwise would be a pain.

Since the registry key for the OAB isn't fixed for all users, you'd need to use Extended MAPI to modify the profile and that can't be scripted. A good alternative might be the Profman library that comes with the redistributable version of Redemption (http://www.dimastr.com/redemption/)

I've since heard from someone else who is having problems getting Outlook to process their PRF files and add the OAB and they, too, don't have the admin permissions issue as a common denominator. There must be some other factor at work. Could you post the first five sections of your PRF file?

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