Check Names - Microsoft outlook found more than one "Name" verses Choose Contact dialoge boxes

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James Cassidy - 10 Sep 2005 16:57 GMT

I always use the "Find a Contact" command on the tool bar this always gave me a list of possible contacts from all my enabled contact folders in the "Choose Contact" dialogue box.

Now all I get the "Check Names" dialogue box which only list names on the "Show this Address List First" contact folder which means I have to go to "Show More Names" and choose another address book. The strange thing is that using Ctrl K while associating a contact in a form brings up the "Choose Contact" dialogue box with all the enabled address books.

I cant figure out why it started doing this and worst still I can't find out how to change it back. Can any one explain this and help me as it's an annoyance and a frustration having to manually trawl through each address books one at a time to find the contact that I want.

I am using Outlook 2002

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Thanks,

James

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Russ Valentine [MVP-Outlook] - 10 Sep 2005 19:47 GMT

Sounds like the connection between the Outlook Address Book Service and your
Contacts became corrupted. Examine the settings.
http://home.indy.rr.com/russval/addressbook.htm#Lose

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Russ Valentine
[MVP-Outlook]

I always use the "Find a Contact" command on the tool bar this always gave
me a list of possible contacts from all my enabled contact folders in the
"Choose Contact" dialogue box.

Now all I get the "Check Names" dialogue box which only list names on the
"Show this Address List First" contact folder which means I have to go to
"Show More Names" and choose another address book. The strange thing is
that using Ctrl K while associating a contact in a form brings up the
"Choose Contact" dialogue box with all the enabled address books.

I cant figure out why it started doing this and worst still I can't find out
how to change it back. Can any one explain this and help me as it's an
annoyance and a frustration having to manually trawl through each address
books one at a time to find the contact that I want.

I am using Outlook 2002

Signature

Thanks,

James

Reply to this Message

James Cassidy - 13 Sep 2005 06:36 GMT

Thanks very much for your help, problem solved.

I ended up removing all the address books, re-enabling them, and then resorting the list to how I wanted it - back came the "Choose Contact" dialogue box! I now do remember moving contact folders between PST before the problem arose, so as your article indicated Outlook got a bit confused with this and lost track.

Thanks again,

James

Signature

Thanks,

James

Sounds like the connection between the Outlook Address Book Service and your
Contacts became corrupted. Examine the settings.
http://home.indy.rr.com/russval/addressbook.htm#Lose
--
Russ Valentine
[MVP-Outlook]
"James Cassidy" <james.cassidy@metronet.co.uk> wrote in message
news:%23afKLBitFHA.596@TK2MSFTNGP12.phx.gbl...
I always use the "Find a Contact" command on the tool bar this always gave
me a list of possible contacts from all my enabled contact folders in the
"Choose Contact" dialogue box.

Now all I get the "Check Names" dialogue box which only list names on the
"Show this Address List First" contact folder which means I have to go to
"Show More Names" and choose another address book. The strange thing is
that using Ctrl K while associating a contact in a form brings up the
"Choose Contact" dialogue box with all the enabled address books.

I cant figure out why it started doing this and worst still I can't find out
how to change it back. Can any one explain this and help me as it's an
annoyance and a frustration having to manually trawl through each address
books one at a time to find the contact that I want.

I am using Outlook 2002

--
Thanks,

James

Reply to this Message