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MS Office Forum / Outlook / Contacts / September 2005

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"Find Now" returning no results

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Michael - 14 Sep 2005 23:06 GMT
I had to restore contacts from backup tape using veritas ver 10.  Since then
the "find now" button in outlook 2003 no longer returns any results?  I can
click on the advanced find and that works fine.  I can also do the find in
owa with no problem.  

I have tried the outlook.exe /cleanfinders switch and I still have this
problem.  I have tried several users and made sure the users have full
outlook client permissions (Set to owner).  

Any help would be great!  Thank you and have a nice day.
Russ Valentine [MVP-Outlook] - 14 Sep 2005 23:49 GMT
You did not specify your information store nor how the restore was done. We
have no idea whether this is an Outlook question or an Exchange question.
For starters, I would try resetting Outlook Address Book Service after you
did this backup.
Signature

Russ Valentine
[MVP-Outlook]

>I had to restore contacts from backup tape using veritas ver 10.  Since
>then
[quoted text clipped - 8 lines]
>
> Any help would be great!  Thank you and have a nice day.
Michael - 15 Sep 2005 00:58 GMT
The restore was done by veritas's exchange agent restoring only that specific
folder, not the whole public info store.  

> You did not specify your information store nor how the restore was done. We
> have no idea whether this is an Outlook question or an Exchange question.
[quoted text clipped - 12 lines]
> >
> > Any help would be great!  Thank you and have a nice day.
Russ Valentine [MVP-Outlook] - 15 Sep 2005 01:57 GMT
Then if resetting the Outlook Address Book Service does not solve your
problem, I would suggest posting in an Exchange group.
Signature

Russ Valentine
[MVP-Outlook]

> The restore was done by veritas's exchange agent restoring only that
> specific
[quoted text clipped - 19 lines]
>> >
>> > Any help would be great!  Thank you and have a nice day.
 
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