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MS Office Forum / Outlook / Contacts / July 2006

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contacts folder problems

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Drakeshyde - 16 Sep 2005 12:09 GMT
Trying to display Contacts folder, error message appears saying outlook.pst
is in use and could not be accessed, close all programmes and try again.
I run xp professional and have an O2 XDA which I synchronise regularly.  
E-mails are very slow to load and I can't back up as an error message appears
talking about cyclical stuff when it reaches the last 30 seconds.
Any help please?
Russ Valentine [MVP-Outlook] - 16 Sep 2005 12:30 GMT
Post some information please. Include:
1. Outlook version
2. A clearer description of what you are trying to do.
3. Your information store.
4. The steps that produced this problem.
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Russ Valentine
[MVP-Outlook]

> Trying to display Contacts folder, error message appears saying
> outlook.pst
[quoted text clipped - 4 lines]
> talking about cyclical stuff when it reaches the last 30 seconds.
> Any help please?
Drakeshyde - 16 Sep 2005 16:39 GMT
> Post some information please. Include:
> 1. Outlook version  (office 2003)
[quoted text clipped - 9 lines]
> > talking about cyclical stuff when it reaches the last 30 seconds.
> > Any help please?
Brian Tillman - 16 Sep 2005 19:28 GMT
> 3. Your information store. (not sure what you mean)

PST or Exchange server?
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Brian Tillman

Drakeshyde - 16 Sep 2005 21:39 GMT
> > 3. Your information store. (not sure what you mean)
>
> PST or Exchange server?

PST
Russ Valentine [MVP-Outlook] - 16 Sep 2005 23:30 GMT
"Cyclical stuff?"
As in cyclical redundancy error?
You either have a severely damaged PST file or a damaged hard drive or both.
I trust you back up your data.
Run the Inbox Repair Tool on your PST file to look for errors. Run a
scandisk utility on your hard drive to look for errors.
Signature

Russ Valentine
[MVP-Outlook]

>
>> > 3. Your information store. (not sure what you mean)
>>
>> PST or Exchange server?
>
> PST
Drakeshyde - 19 Sep 2005 11:00 GMT
Thanks for your help. worked a treat!

> "Cyclical stuff?"
> As in cyclical redundancy error?
[quoted text clipped - 8 lines]
> >
> > PST
Russ Valentine [MVP-Outlook] - 19 Sep 2005 11:21 GMT
I'd still back up your data fully and look into replacing that hard drive.
It may not be long for this world.

Signature

Russ Valentine
[MVP-Outlook]

> Thanks for your help. worked a treat!
>
[quoted text clipped - 11 lines]
>> >
>> > PST
Drakeshyde - 19 Sep 2005 11:40 GMT
Have done that and have taken action to source a new drive.
Thanks again

> I'd still back up your data fully and look into replacing that hard drive.
> It may not be long for this world.
[quoted text clipped - 14 lines]
> >> >
> >> > PST
Joanna - 17 Dec 2005 01:46 GMT
Hi
I have this same problem, and where do I run a repair for my inbox?  Also,
where do I do a scandisk utility? Just two days ago my MS Outlook started not
responding and I can't delete my messages (I think I have a virus) or do
anything. Thanks for helping.

> Thanks for your help. worked a treat!
>
[quoted text clipped - 10 lines]
> > >
> > > PST
Brian Tillman - 19 Dec 2005 16:45 GMT
\> I have this same problem, and where do I run a repair for my inbox?

Look in the "Microsoft Office" menu for "Microsoft Office Tools" and, in
there, the "Inbox Repair Tool".  Otherwise, search your hard drive for
"SCANPST.EXE", which is the same thing.

> Also, where do I do a scandisk utility?

Double-click "My Computer".  Right-click your hard drive and choose
Properties.  Select the Tools tab and check the "Check Now" button at the
top.  Check the "Automatically fix file system errors" box and click Start.
If you get another pop-up asking if you want to perform the check the next
time Windows starts, click Yes.  Reboot.
Signature

Brian Tillman

Messer47 - 07 Jul 2006 21:52 GMT
I also have this problem.  Same Outlook version.  I have completed the inbox
repair and also used original software to scan and repair and later even
reinstalled MS Office to no avail.  My contacts are inaccessible.  Syncing my
BlackBerry turned into a nightmare when the BB couldn't read the address book
it started deleting all my contacts.  I also went to MS and downloaded
current updates / patches.  Still no luck.  HELP.

> Hi
> I have this same problem, and where do I run a repair for my inbox?  Also,
[quoted text clipped - 16 lines]
> > > >
> > > > PST
Russ Valentine [MVP-Outlook] - 07 Jul 2006 22:32 GMT
Old thread.
You also have what problem?
CRE?
Signature

Russ Valentine
[MVP-Outlook]

>I also have this problem.  Same Outlook version.  I have completed the
>inbox
[quoted text clipped - 29 lines]
>> > > >
>> > > > PST
 
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