Remove a duplicate contact list name from the adress book dialogue

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fasterproduct - 19 Sep 2005 19:06 GMT

From the Outlook 2000 Address Book Dialogue I can see two "Contacts" address
list names displayed. Only one is actually populated with contacts data so I
just want to delete the other. When clicking on the other, I get an error:

"The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions."

Can I delete this duplicate named folder or is it an artifact I just have to
live with?

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Vince Averello [MVP-Outlook] - 19 Sep 2005 19:40 GMT

If you're using OL2000 in Corporate/Workgroup mode you may be able to remove
the bad entry here: Tools menu > Services > Highlight Outlook Address Book >
Click Properties.

> From the Outlook 2000 Address Book Dialogue I can see two "Contacts"
> address
[quoted text clipped - 10 lines]
> to
> live with?

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fasterproduct - 19 Sep 2005 19:59 GMT

After deleting an errant Personal Folders entry in the Properties dialogue as
you described, I quit/restarted Outlook and the duplicate Contact List name
was indeed removed from the Outlook Address Book Dialogue. Thanks!

> If you're using OL2000 in Corporate/Workgroup mode you may be able to remove
> the bad entry here: Tools menu > Services > Highlight Outlook Address Book >
[quoted text clipped - 14 lines]
> > to
> > live with?

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Russ Valentine [MVP-Outlook] - 19 Sep 2005 19:46 GMT

You can delete it here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

Signature

Russ Valentine
[MVP-Outlook]

> From the Outlook 2000 Address Book Dialogue I can see two "Contacts"
> address
[quoted text clipped - 10 lines]
> to
> live with?

Reply to this Message

Russ Valentine [MVP-Outlook] - 19 Sep 2005 19:58 GMT

Never mind. This only applies to the currently supported versions of
Outlook. Use the path Vince posted for Corp/Workgroup mode. For Internet
Mail Only mode, you cannot fix this.

Signature

Russ Valentine
[MVP-Outlook]

> You can delete it here:
> Tools > E-mail accounts > View or change existing directories or address
[quoted text clipped - 14 lines]
>> to
>> live with?

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NancyM - 04 Aug 2006 21:48 GMT

> Never mind. This only applies to the currently supported versions of
> Outlook. Use the path Vince posted for Corp/Workgroup mode. For Internet
[quoted text clipped - 20 lines]
> I have three contacts folders in my address book. Only one is populated, the others are empty. I want to delete the empty contacts folders.
> I followed the recommendation:

Tools > E-mail accounts > View or change existing directories or address > >
books > Outlook Address Book > Change

> When I get to the "change window" there are three identical folders named "contacts:personal folders". How do I distinguish which one I want to keep?

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Brian Tillman - 07 Aug 2006 16:16 GMT

> I have three contacts folders in my address book. Only one is
> populated, the others are empty. I want to delete the empty
[quoted text clipped - 4 lines]
> named "contacts:personal folders". How do I distinguish which one I
> want to keep?

Delete them all, stop and restart Outlook, then right-click your Contacts
folder, choose Properties, select the Outlook Address Book tab and check the
box labeled "Show this folder as an e-mail Address Book". CLick CLose, then
OK. Your address book should work now.

Signature

Brian Tillman

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