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MS Office Forum / Outlook / Contacts / October 2005

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Contacts stuck in Deleted Items folder

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Denise - 02 Oct 2005 03:28 GMT
Outlook 2000 (Internet Only config) on XP Home OS

I deleted 500+ Contact records from my Contacts folder.  I have 800+
Contact records remaining, 2 of which I suspect are corrupt for the
following reasons:
- the gray bar that normally contains the Contact Name in bold appears
as a plain gray bar with no text inside
- these contact records can be opened but not edited
- these contact records cannot be deleted (Outlook freezes)

The 500+ Contact records that I just deleted are showing up in the
Delected Items folder.  I have not been successful at deleting  these:
- by emptying the Deleted Items folder (Outlook freezes)
- by attempting to delete only one at a time (Outlook freezes)

I have run Detect and Repair from the Outlook Help menu.
I have run the Inbox Repair Tool.
I have renamed outcmd.dat to outcmd.old.

What else can I do to get rid of these unwanted (500+) and bad (2)
Contact records?
Vince Averello [MVP-Outlook] - 02 Oct 2005 10:38 GMT
Have you also run ScanPST.EXE on your PST file?

> Outlook 2000 (Internet Only config) on XP Home OS
>
[quoted text clipped - 17 lines]
> What else can I do to get rid of these unwanted (500+) and bad (2)
> Contact records?
Denise - 02 Oct 2005 14:56 GMT
Yes, that's what I meant by the Inbox Repair Tool.  Sorry for the
confusion.  It did find errors, which I had it fix.  This PST was
recently cropped with the 2GB crop tool.  I suspect that may be why
there is some lingering corruption.

Do you know how I can get those 500+ contacts out of my Delected Items
folder and remove those 2 bad Contact records?
Vince Averello [MVP-Outlook] - 02 Oct 2005 17:33 GMT
Sorry, missed the reference to the repair tool. You might have to run it
multiple times to get rid of all the issues.

> Yes, that's what I meant by the Inbox Repair Tool.  Sorry for the
> confusion.  It did find errors, which I had it fix.  This PST was
[quoted text clipped - 3 lines]
> Do you know how I can get those 500+ contacts out of my Delected Items
> folder and remove those 2 bad Contact records?
Brian Tillman - 03 Oct 2005 17:05 GMT
> Yes, that's what I meant by the Inbox Repair Tool.  Sorry for the
> confusion.  It did find errors, which I had it fix.  This PST was
[quoted text clipped - 3 lines]
> Do you know how I can get those 500+ contacts out of my Delected Items
> folder and remove those 2 bad Contact records?

Can you select enteries and delete them with Shift-Delete?
Signature

Brian Tillman

Denise - 04 Oct 2005 14:13 GMT
Brian,

That is exactly (well, almost exactly!) what I discovered yesterday on
my own.  You must have been sending me the vibes telepathically.  I
tried Ctl-D with a single entry and it worked!  So I proceeded to
delete each individual record in this manner.  Even the two bad Contact
Records deleted this way.

Thanks to both Brian and Vince for replying to my post!

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