 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / October 2005Outlook contacts in Web Mail, but not Outlook Client
I have a user who is running Outlook 2000 on her PC. When she accesses her e mail through Web Mail, she can see her contact list. However, when using her Outlook client the contact list is empty. She can send, receive, and view all of her mail on both Outlook and Web mail. I don't understand why she can't see her contact list when using her Outlook 2000 client. Any help would be much appreciated. When the user is running Outlook on their PC are they looking at a Personal Folder (PST) file or at their Exchange Server mailbox? >I have a user who is running Outlook 2000 on her PC. When she accesses her >e [quoted text clipped - 5 lines] > see her contact list when using her Outlook 2000 client. Any help would be > much appreciated. I confirmed that she is looking at the Exchange server mailbox. Also, she can see her global address book on both Web Mail and the client. Also, she was having no problems seeing her contact list on the client until yesterday. Additionally, if she adds a contact while in the Outlook client she can see it on both Outlook and Web Mail. > When the user is running Outlook on their PC are they looking at a Personal > Folder (PST) file or at their Exchange Server mailbox? [quoted text clipped - 8 lines] > > see her contact list when using her Outlook 2000 client. Any help would be > > much appreciated. Does she have any filters in place on her Outlook client? >I confirmed that she is looking at the Exchange server mailbox. Also, she >can [quoted text clipped - 3 lines] > see > it on both Outlook and Web Mail. No she does not. Also, I asked her if she changed any settings before this started happening, and she has not. > Does she have any filters in place on her Outlook client? > [quoted text clipped - 5 lines] > > see > > it on both Outlook and Web Mail. Hmmm, not sure about this one. Sounds like something changed (either through user intervention or magic) on the client side of things and she's looking at another contact folder not the standard one or she's seeing a different view of the folder. > No she does not. Also, I asked her if she changed any settings before this > started happening, and she has not. > I have a user who is running Outlook 2000 on her PC. When she > accesses her e mail through Web Mail, she can see her contact list. > However, when using her Outlook client the contact list is empty. She > can send, receive, and view all of her mail on both Outlook and Web > mail. I don't understand why she can't see her contact list when > using her Outlook 2000 client. In what view is she trying to see the Contacts? Is she looking in her Contacts folder in Outlook or in the address book? Is she syncing with offline folders or not?  SignatureBrian Tillman She is looking at her Contacts folder in Outlook. She is no using off line folders. > > I have a user who is running Outlook 2000 on her PC. When she > > accesses her e mail through Web Mail, she can see her contact list. [quoted text clipped - 6 lines] > Contacts folder in Outlook or in the address book? Is she syncing with > offline folders or not? > She is looking at her Contacts folder in Outlook. She is no using off > line folders. You said: > She can send, receive, and view all of her mail on both Outlook and Web > mail. How is she sending mail in Outlook if she has no Contacts? Is she entering every address manually? SignatureBrian Tillman She can see the global address book. > > She is looking at her Contacts folder in Outlook. She is no using off > > line folders. [quoted text clipped - 6 lines] > How is she sending mail in Outlook if she has no Contacts? Is she entering > every address manually? > She can see the global address book. Well, I'm stumped. SignatureBrian Tillman |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.