Issue opening a password protected 'pst' file after upgrading

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chandoshi@gmail.com - 07 Oct 2005 02:57 GMT

I had backed a password protected outlook.pst file (office 2003) on a
CD. Upgraded my PC from XP to XP Pro - reinstalled office. Now I cannot
open the backed up pst file. Is there away to recover the data from the
backed-up pst file??

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Randy - 07 Oct 2005 04:37 GMT

Is your issue that you forgot the password? Can you be more specific?
Randy

>I had backed a password protected outlook.pst file (office 2003) on a
> CD. Upgraded my PC from XP to XP Pro - reinstalled office. Now I cannot
> open the backed up pst file. Is there away to recover the data from the
> backed-up pst file??

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Brian Tillman - 07 Oct 2005 17:07 GMT

> I had backed a password protected outlook.pst file (office 2003) on a
> CD. Upgraded my PC from XP to XP Pro - reinstalled office. Now I
> cannot open the backed up pst file. Is there away to recover the data
> from the backed-up pst file??

Assuming you know the password, make sure you copy the PST to the hard drive
and remove the read-only attribute. Then open the PST in Outlook with
File>Open>Outlook Data File. It should ask for the password.

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Brian Tillman

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